Senior Engineering Manager- Service Engineering
Senior Engineering Manager- Service Engineering
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This is a position with grade
11
This position reports to
Senior Engineering Manager
Your role and responsibilities
In this role, you will have the opportunity to provide strategic direction, leadership, management, and coordination of the Engineering function within a local division / product group. Supervises a team of service engineers and contributes to the execution of the service strategy and service growth by focusing on delivering timely, high-quality, and cost-effective service offerings, solutions, and projects (e.g., field service, site commissioning) to customers.
The work model for the role is: #LI-Hybrid
This role is contributing to the Process Automation business for Energy Industries division based in Bangalore, India
You will be mainly accountable for:- Works to improve service availability and quality.
- Provides technical Authority/solutioning support during the bid phase and supports presentation of proposals to customers (Service Brownfield Bids- Brownfield Modifications and Expansion)
- Drives continuous improvement culture and the implementation of improvements to achieve service excellence and increase profitability in their own area of responsibility.
- Drives continuous improvement of field service quality, enabling a first-time-right implementation.
- Conducts regular progress reviews and identifies and manages technical risks. Facilitates problem solving.
Effectively utilizes available resources through proper planning and scheduling to meet delivery targets (e.g., On Time Delivery (OTD), response time, ordered service offerings, and update of Installed Based (IB) data).
Qualifications for the role- Minimum 15-20 years of experience in Process Automation – especially in the field of Oil & Gas/ Refineries /Petrochemicals
- Experience is Process Control Automation system -Hardware & Application Engineering, HMI Engineering, Library development, 3rd party Communication, Testing, Commissioning
- Experience in Service Engineering of DCS
- Experience in Managing DCS projects
- Brownfield scope of work
- Application Modifications, Retrofits, DCS controller Migrations, Services, Commissioning
- Experience in ABB systems like 800xA, Advant Master, AC800M, will be an added advantage
- Experience in Managing Brownfield services, Site activities , Onshore/offshore
- Experience in Major ABB Installbase knowledge will be added value
- Experience in Managing service portfolio, with team size > 30-40
More about us
The Energy Industries Division serves a wide range of industrial sectors, including hydrocarbons, chemicals, pharmaceuticals, power generation and water. With its integrated solutions that automate, digitalize and electrify operations, the Division is committed to supporting traditional industries in their efforts to decarbonize.The Division also supports the development, integration and scaling up of new and renewable energy models. The Division’s goal is to help customers adapt and succeed in the rapidly changing global energy transition. Harnessing data, machine learning and artificial intelligence (AI), the Division brings over 50 years of domain expertise delivering solutions designed to improve energy, process and production efficiency, as well as reduce risk, operational cost and capital cost, while minimizing waste for customers, from project start-up and throughout the entire plant lifecycle.
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