International Chat Process @WorkFromOffice @mohali, Punjab
Teleperformance Global Services Private Limited Mohali
Job Description
Roles and Responsibilities- Provide exceptional customer service through email support to international clients.
- Handle customer inquiries, resolve issues, and provide solutions via email.
- Maintain accurate records of all interactions with customers using CRM software.
- Collaborate with team members to achieve process goals and objectives.
- Ensure timely resolution of customer complaints and feedback.
- 0-2 years of experience in a non-voice process or similar role.
- Excellent communication skills in English (spoken & written).
- Strong grammar knowledge and typing speed (minimum 30 wpm).
- Undergraduate/Graduate
- Fresher's/Experienced
- NO PERSUING CANDIDATES WILL BE ENTERTAINED
- Immediate Joiner
- 5.5 days working
- Shift- 9 hours (Including 1 Hour break)
- Rotational Shifts/ Week-off
- Vaccinated double dose.
- Salary -30kCTC/ In-Hand 24k(during training period of 3 months),26k In-hand after successful training completion.
- Location- Mohali (WFO)
- PF
- Gratuity
- Health Insurance
-
Teleperformance Global Services Private LimitedMohali
Job Description
Role & responsibilities:Customer Care Executive: International Voice/Chat Process
Location -Mohali
Work Mode - From Office
Preferred candidate profile:
BothFreshersandExperiencedcandidates can apply for the job. Experienced...
Teleperformance Global Services Private LimitedMohali
Job Description
Job Criteria: -
• Proficiency In Hindi, English
• Good domain Knowledge
• 0-4 years of experience in BPO/Call Centre environment handling international voice process.
• Experience is mandatory
• Should have fluency in spoken...
Teleperformance Global Services Private LimitedMohali
Job Description
Provide exceptional customer service through email support to international clients.
Handle customer inquiries, resolve issues, and provide solutions via email.
Maintain accurate records of all interactions with customers using...