ServiceNow Developer

ServiceNow Developer

Job Description

Overview

You will also collaborate with other developers, analysts, and stakeholders to understand the business requirements and translate them into technical solutions.

• Design, develop, and enhance service catalog items using flows and workflows.
• Configure and maintain ServiceNow reports, dashboards, and integrations with external systems and other ServiceNow modules.
• Develop and customize ServiceNow applications and modules using JavaScript, HTML, CSS, AngularJS, and REST APIs.
• Perform unit testing, system testing, and user acceptance testing of ServiceNow solutions.
• Crate automated test scripts with ServiceNow’s Automated Testing Framework.
• Troubleshoot and resolve issues and defects in ServiceNow applications and modules.
• Document and maintain technical specifications and user guides for ServiceNow solutions.
• Follow best practices and coding standards for ServiceNow development and configuration.
• Stay updated with the latest features and functionalities of ServiceNow and leverage them to improve the existing solutions.

• Bachelor's degree in Computer Science, Information Systems, or related field.
• 1-3 years of experience in ServiceNow development and configuration.
• Certified ServiceNow Application Developer or System Administrator.
• Familiarity with JavaScript, HTML, CSS, AngularJS, and REST APIs, or willingness to learn.
• Knowledge of ServiceNow modules such as ITSM, ITOM, ITBM, HR, CSM, or GRC is a plus.
• Experience in using ServiceNow tools such as Studio, Update Sets, Import Sets, Discovery, Orchestration, Service Portal, or Flow Designer.
• Experience in integrating ServiceNow with other systems using SOAP, REST, or MID Server.
• Good understanding of ITIL processes and ServiceNow best practices.
• Excellent communication, analytical, and problem-solving skills.
• Ability to work independently and as part of a team