B2C Program manager (Sales)
Job Description
We are seeking a highly motivated and results-driven B2C Sales Representative to join our dynamic team at GrowSkill IT. As a key member of the sales department, Program manager will be responsible for driving enrolment in our educational courses tailored for working professionals.The ideal candidate possesses excellent communication skills, a passion for education, and a proven track record in B2C sales.
Responsibilities:
Customer Outreach:
Conduct outbound calls, emails, WhatsApp messages and other communication methods to engage potential customers.
Build and maintain strong relationships with prospective students.
Respond promptly to customer inquiries and provide accurate information about our courses.
Sales Presentation:
Deliver compelling presentations to showcase the benefits of our courses for working professionals.
Customise presentations to address the unique needs and concerns of individual clients.
Effectively communicate the value proposition of our courses and how they align with the professional development goals of the target audience.
Consultative Selling:
Conduct needs assessments to understand the specific requirements of each potential customer.
Recommend suitable courses based on the prospective student's career goals and industry trends.
Provide guidance on available payment plans and options.
Sales Targets:
Meet and exceed monthly and quarterly enrolment targets.
Implement effective sales strategies to maximize conversion rates.
Continuously update and maintain accurate records of sales activities in the system.
Market Research:
Stay informed about industry trends, competitor offerings, and changes in the professional development landscape.
Provide feedback to the marketing and product development teams based on customer interactions.