Sales Support Specialist
Sales Support Specialist
At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.
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This is a position with grade
14
This position reports to
Sales Support Manager
Your role and responsibilities
In this role, you will have the opportunity to support the assigned Sales organization (division and market) and customers during the proposal process. Each day, you will serve as a key technical resource in the assigned area. You will also showcase your expertise by preparing technical descriptions of the products and technology, determining costs, and preparing final documentation.
The work model for the role is: #Li-Onsite
This role is contributing to the Process Automation business for Energy Industries division based in Bangalore, India.
You will be mainly accountable for:- Offering technical advice and solutions on inquiries from customers/channels/Sales Specialists about ABB products/systems/applications.
- Performing analytic and diagnostic studies to determine the optimal technical solution to meet customer needs and address complex inquiries.
- Preparation of technical/commercial greenfield solution offers based on customer specification requirements, Local Business Unit and Sales organization directives.
- Be the single interface towards customer / Local Divisions and ensure timely and proactive communication
- Responsible for the bid during the whole sales phase, from lead until winning the order. Set up and collaboration with ABB group functions, such as Legal, Finance, Taxes, and Insurance.
- Use experience and understanding to add to the Bid plans and decision making along as the tendering process evolves. Coordinate with procurement team and maintain support from internal and third- party suppliers
- Analyze project proposals cost plans and prepare for risk review. Defines cost for the proposed solution and communicates to Sales organization.
- Prepare win/loss analysis for the bids prepared. Bid Process compliance. Deliver high quality bid documentation meeting bid timelines.
- Minimum 10 years’ experience in bidding / Tendering for Automation (DCS /PLC/Safety PLC/Power Management Systems) solutions including cybersecurity for energy industries.
- Experience in handling MAC / Turnkey bids would be an added advantage.
- Experience from engineering and project execution is an advantage.
- Knowledge about market requirements and standards within the industry is positive.
- Knowledge of ABB automation products like 800xA / Symphony Plus will have advantage
More about us
The Energy Industries Division serves a wide range of industrial sectors, including hydrocarbons, chemicals, pharmaceuticals, power generation and water. With its integrated solutions that automate, digitalize and electrify operations, the Division is committed to supporting traditional industries intheir efforts to decarbonize. The Division also supports the development, integration and scaling up of
new and renewable energy models. The Division’s goal is to help customers adapt and succeed in the
rapidly changing global energy transition. Harnessing data, machine learning and artificial intelligence
(AI), the Division brings over 50 years of domain expertise delivering solutions designed to improve
energy, process and production efficiency, as well as reduce risk, operational cost and capital cost, while minimizing waste for customers, from project start-up and throughout the entire plant lifecycle
We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory