[ref. e83995700] Customer Support Executive
Star Hire Services Gurgaon
Job Description
Description
We are looking for a Customer Support Executive to join our dynamic team. The ideal candidate will have 0-4 years of experience in customer service, a passion for helping others, and a strong commitment to providing exceptional customer experiences.You will be responsible for addressing customer inquiries, resolving issues, and ensuring high levels of customer satisfaction.
Responsibilities- Handle customer inquiries via phone, email, and chat in a professional manner.
- Provide accurate, valid, and complete information by using the right methods/tools.
- Resolve customer complaints and issues in a timely manner.
- Follow communication procedures, guidelines, and policies.
- Assist in the development and implementation of customer service processes and strategies.
- Maintain customer records and update information as necessary.
- Coordinate with other departments to ensure customer satisfaction.
- Bachelor's degree in any field or equivalent work experience.
- Excellent verbal and written communication skills in English and regional languages.
- Strong problem-solving skills and ability to think analytically.
- Proficiency in using customer service software and tools (e.g., CRM systems, ticketing tools).
- Basic knowledge of Microsoft Office Suite (Word, Excel, PowerPoint).
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Strong interpersonal skills with a customer-oriented approach.
**********Gurgaon
Job Description
Description
We are seeking a Customer Support Executive to join our team. The ideal candidate will have 2-3 years of experience in customer support in India and a strong desire to help customers succeed.
As a Customer Support...
Renovo AssetsDelhi, 29 km from Gurgaon
Executive is responsible for handling customer inquiries, resolving complaints, and providing excellent service through various communication channels like phone, email, chat, or social media. The role requires strong communication skills, problem-solving...
Kezan India Private LimitedGurgaon
customer issues.
• Maintain customer satisfaction and high service quality standards.
Key Skills & Requirements:
• Languages:Excellent communication skills in English and Hindi, plus fluency in one of the following languages: Spanish, French, German...