[ref. r17301320] Accenture - Web Developer Analyst

Designation: Web Developer Analyst

About Accenture

Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do? Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.

• HTML and CSS: Familiarity with HTML and CSS for email template customization.
• Reporting and Analysis: Experience in campaign reporting and analysis, including tracking key performance indicators (KPIs) and providing actionable insights."

• Marketing Automation Best Practices: Knowledge of Marketing Automation best practices.
• Salesforce Marketing Cloud Social Studio: End to end understanding of SFMC Social Studio.

What are we looking for? •Salesforce Marketing Cloud Expertise: In-depth knowledge of SFMC functionalities, including Email Studio, Mobile Studio, Automation Studio, and Journey Builder. Knowledge of SQL and AMPscript for data segmentation and dynamic content creation within SFMC.

• Campaign Management: Proficiency in configuring and customizing SFMC components, including data extensions, email templates, and automations.
• Best Practices: Strong understanding of email marketing best practices, including deliverability, segmentation, personalization, and A/B testing.
• Problem Solving: Strong problem-solving skills and the ability to troubleshoot and resolve technical issues related to SFMC and campaign execution.
• Collaboration Excellent communication and collaboration skills to work effectively with cross-functional teams and stakeholders.
• Attention to Detail: A keen eye for detail and ability to manage multiple campaigns simultaneously in a fast-paced environment."
• Adhere to all Desktop Procedures (DTPs) / Standard Operating Procedures (SOP) along with checklist and other important process document to carry out all required tasks.
• Complete all required reports so that accurate numbers are reported to both client and leadership.

• Collaborate with Project Manager and/or marketing stakeholders to understand campaign objectives and requirements by carefully reviewing briefs and seeking clarification before the build along with highlighting risks (if any)
• Assist in the execution of campaign strategies, including audience segmentation, journey mapping, and content creation.
• Provide guidance on leveraging SFMC capabilities to achieve campaign goals effectively.

• Configure and customize SFMC components, including data extensions, email templates, landing pages, and automations, to support campaign execution.
• Build and maintain various standard data extensions/customer master within SFMC for accurate segmentation and personalization.
• Create and manage automated journeys, including welcome series, nurture campaigns, and triggered communications.

• Set up and execute email, SMS, direct mail, social/paid and other marketing broad cast or journey-based campaign using SFMC tools.
• Create Cloud pages within SFMC tool as per brief provided.
• Ensure accurate targeting and segmentation of campaign audiences.
• Monitor campaign performance and engagement metrics, providing regular reporting and analysis to stakeholders.
• Conduct A/B testing and optimization to improve campaign effectiveness and customer experience.
• Troubleshoot and resolve any technical issues related to campaign execution.