Systems Analyst-Technology - Ameriprise
Job Description
As a Systems Analyst, Candidate should preferably have 1-2 years of experience in Manual testing and handling project end to end along with defect tracking. Candidate should be able to analyze, test and work along with Business team, Analysts, developers on complex initiatives.Candidate should be able to write test cases, scripts, Jira stories and break them down into milestones to achieve the complete project. Candidate should be able to probe on defects/bugs, communicate and drive them to closure. Candidate should work closely with Production support lead, understand the issues raised to support Retail escalations (managing client issues) plus effective outbound marketing and cross sell.
Candidate should have software life cycle background and also be able to do top/down communication with ease.
Key Responsibilities
Learn application/integrations/history
Build out business partner network
Conduct regular cadence with application users and seek feedback/ challenges encountered
Build out JIRA processes/ Review and clean out backlog/ Groom and execute on prioritized work
Manage asset level tactical roadmap
Consult with business on guiding principles/solutions for asset
User ticket management/ Issue prioritization and solution support
SME for development of training and communications/ Assist with reporting up of metrics
Required Qualifications
Bachelor of Technology/Bachelor of Engineering degree in Computer Science, Information Systems or Bachelor of Commerce or Business Administration.
Understanding and demonstrated experience working with web tools.
Proficient computer skills, especially Microsoft Office applications
Strong analytic skills; ability to understand complex systems and design communication around integration and interface points
Able to write test cases, scripts, JIRA stories for a business need, get it approved from the Business,Follow through with developers, get the timelines and act as a liaison between the Business and Developer
Capability to work with a multi-functional team of business owners, developers, business analysts, and quality assurance professionals.
Strong organizational skills: the ability to complete multiple tasks under time constraints and competing priorities.
Excellent written and verbal communication skills (Ability to communicate effectively with technical staff, business analysts, management, and business team members)
About Our Company
Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence.The firm's focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work.
You'll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP.
Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.
Full-Time/Part-Time
Full time
Timings
(2:00p-10:30p)
India Business Unit
AWMPO AWMP&S President's Office
Job Family Group
Technology