Technology Services Engineer II

Job Description

Position Summary...

What you'll do...

Position Description :

• Demonstrates up-to-date L2 support expertise and applies this knowledge to the maintenance and improvement of critical application systems
• Monitors complex critical systems delivery for business processes
• Determines the impact of changes made to existing hardware, software, and schedules
• Determines the impact of new products and tools implementation across the business and mitigates potential issues
• Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity
• Provides and supports the implementation of business solutions
• Reduces the impact of application and infrastructure failures on business delivery
• Supports Field Support area of responsibility

Minimum Qualifications:

• Bachelor's degree in Computer Science and 2 years experience in software engineering or related field OR 4 years experience in software engineering or related field.
• At least 1 year experience in Support Engineer Role
• Shift flexibility is preferred

Good to have skills:

• Cosmos DB Knowledge
• Kubernetes administration experience
• Java understanding
• Splunk, Graffana dashboarding
• SNOW incident management

About Global Tech.

Imagine working in an environment where one line of code can make life easier for hundreds of millions of people and put a smile on their face. That's what we do at Walmart Global Tech. We're a team of 15,000+ software engineers, data scientists and service professionals within Walmart, the world's largest retailer, delivering innovations that improve how our customers shop and empower our 2.3 million associates. To others, innovation looks like an app, service or some code, but Walmart has always been about people.

Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail

Flexible, hybrid work:

We use a hybrid way of working that is primarily in office coupled with virtual when not onsite. Our campuses serve as a hub to enhance collaboration, bring us together for purpose and deliver on business needs. This approach helps us make quicker decisions, remove location barriers across our global team and be more flexible in our personal lives.

Benefits:

Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more.

Equal Opportunity Employer:

Walmart, Inc. is an Equal Opportunity Employer By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, ideas, and opinions while being inclusive of all people.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor's degree in computer science, information technology, engineering, computer information systems, or related area and 2 years experience in production support, software support, or technical support.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Both software and hardware troubleshooting., Technical support operations, account management, or customer support.

Primary Location...

Rmz Millenia Business Park, No 143, Campus 1B (1St -6Th Floor), Dr. Mgr Road, (North Veeranam Salai) Perungudi , India R-2047758