Lead Assistant Manager

Job Description

Job Description

Position Title/Responsibility Level

Lead Assistant Manager,Sales Audit

Function

Finance Operations

Reports to

Manager - Finance Operations

Supervisor

Manager

Permanent/ Temporary

Permanent

Span of Control

Yes

Location

Bangalore, India

• The position is responsible to perform variety of accounting functions related to Sales Audit- Retail
• Follow-up with Client for timely receipt of resolutions.
• Maintain data and records in accordance with accounting standards & principles
• Exposure to following areas will be preferred in O2C Process:
• Cash Application
• Store Query Attending
• Complete Reconciliations
• Month End Close work
• Other Adhoc tasks
• Client management

• To work closely with Onsite team on daily deliverables, adhoc requests and new initiatives
• To ensure adherence to published procedures, timescales and guidelines
• Store Queries - To ensure all tickets raised in Helpdesk are attended and resolved
• To ensure accurate data entry for Missing Transactions
• Perform Cash Balancing with accurate data entry and perfect matching of sales and deposits.
• Follow-up and resolve missing deposits from stores
• Perform reconciliation to the bank for Cash Balancing
• Any other essential function that may occur from time to time as directed by the Supervisor to help to identify inefficiencies to the process and assist to drive process improvements activities
• Ensure that the assigned targets are met in accordance with SLA and Internal standards
• Taking client calls directly
• Team management

• Attendance & Schedule Adherence
• Timeliness & Accuracy
• Policy Compliances
• Team objectives

• Manager for the purpose of reporting performance, escalation handling, clarifying concerns, seeking support and monthly evaluation of performance
• Sr Manager for the purpose of settling issues left unresolved by the Manager
• Subject Matter Expert for the purpose of handling process related issues, queries and escalated transactions

• Sales Audit Team
• Client stakeholders, SMEs and Operations for the purpose of developing and updating training
• Escalations at the client end for the purpose of seeking clarifications & answering queries

Skills

• Good computer navigation skills
• Strong PC skills, with knowledge of Microsoft Office, particularly strong in MS Excel & Word are a critical requirement
• Exposure to SAP

• Strong knowledge of O2C Process
• Accounting principles and Accounts Receivables concepts
• Good Communication Skills (Both Written and Oral)

• Self disciplined and result oriented
• Teamwork/ Managing Self / Adaptability
• Ability to multitask
• Data gathering ability/ Eye for detail
• Coaching and Feedback

• Good Communication Skills (Both Written and Oral)
• Business awareness
• Customer Service Focus
• Active listening skills
• Presentation and Facilitation Skills

• Graduate in Accounting / Commerce with at least 15 years of education

• Total work experience should be 4 - 6 years in the field of Finance/Accounts preferably in O2C Accounts Receivable Processes)

Other Requirements

Annexure:

Acknowledgement

(acknowledge that the information contained in this document is factual and complete)

___________________________________ ___________________________________________ _____________________

Candidate Supervisor/Manager Date