Service Delivery Ops Specialist
Accenture Bangalore
Skill required: Compliance (CaaS) - Anti-Money Laundering (AML)
Years of Experience:7 to 11 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers.
Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Qualities of the role-Leadership, Communication, Client Management, Problem Solving
Stakeholders engagement required-Primarily email & voice interaction with HL Programme Mgt & Partners
What are we looking for? English proficiency-CEFR Level C1
Conduct regular performance reviews and provide constructive feedback.
Oversee the KYC process for new and existing clients, ensuring thorough due diligence and compliance with regulatory standards.
Review and approve KYC files prepared by the team, ensuring accuracy and completeness.
Ensure compliance with AML (Anti-Money Laundering) regulations, KYC policies, and other relevant laws and standards.
Identify and assess potential risks associated with client relationships and transactions.
Escalate any identified risks or compliance issues to senior management as necessary.
Liaise with partners to obtain necessary documentation and information for KYC processes.
Address client inquiries and provide guidance on KYC requirements and procedures.
Handle complex queries and issues related to KYC and compliance.
Designation: Service Delivery Ops Specialist
Qualifications:Any GraduationYears of Experience:7 to 11 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers.
Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Qualities of the role-Leadership, Communication, Client Management, Problem Solving
Stakeholders engagement required-Primarily email & voice interaction with HL Programme Mgt & Partners
What are we looking for? English proficiency-CEFR Level C1
Quaification-Educated to Degree Level & ACAMs qualification required
Experience required-Minimum of 5 years of experience in KYC, AML, or compliance roles, with at least 2 years in a supervisory or team lead position.
Roles and Responsibilities: •Supervise and lead a team of KYC analysts, providing guidance, support, and training.
Assign tasks and responsibilities to team members, ensuring efficient workflow and high-quality output.Conduct regular performance reviews and provide constructive feedback.
Oversee the KYC process for new and existing clients, ensuring thorough due diligence and compliance with regulatory standards.
Review and approve KYC files prepared by the team, ensuring accuracy and completeness.
Ensure compliance with AML (Anti-Money Laundering) regulations, KYC policies, and other relevant laws and standards.
Identify and assess potential risks associated with client relationships and transactions.
Escalate any identified risks or compliance issues to senior management as necessary.
Liaise with partners to obtain necessary documentation and information for KYC processes.
Address client inquiries and provide guidance on KYC requirements and procedures.
Handle complex queries and issues related to KYC and compliance.
Provide expert guidance and solutions to the team for resolving challenging cases.
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