Customer Support Executive Jobs Opening in Renrui HR Services India Pvt Ltd at Sector 62, Noida, Noida, DelhiLess
ResponsibilitiesManage large amounts of inbound and outbound calls in a timely mannerHandle customer queries over email and/or chatFollow communication “scripts” when handling different topicsIdentify customers’ needs, clarify information, research every issue and provide solutions and/or alternativesBuild sustainable relationships and engage customers by taking the extra mileKeep records of all conversations in our call center database in a comprehensible wayFrequently attend upskilling sessions to improve knowledge and performance levelMeet personal/team qualitative and quantitative targetsRequirements and skillsA minimum qualification of high school/diploma is requiredA higher degree would be an advantage (pursuing not allowed)Previous experience in a customer support role would be of great advantageStrong phone and verbal communication skills along with active listening (English)Good written and verbal communication skillsMust have good data entry and typing abilitiesCustomer focus and adaptability to different personality typesProficient in relevant computer applicationsAbility to multi-task, set priorities and manage time effectivelyFlexible to work in rotational shifts and week-off’sMore information about this Customer Support Executive JobPlease go through the below FAQs to get all answers related to the given Customer Support Executive jobWhat are the job requirements to apply for this Customer Support Executive job position?
Ans: A candidate must have a minimum of fresher as an Customer Support Executive What is the qualification for this job? Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, BBA/BBM, BCA, CS, BFA, 12th Pass (HSE), Other Graduate What is the hiring Process of this job?Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This Customer Support Executive is a work from home job?
Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the Customer Support Executive position? Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.
Diploma, B.Com, BA, BBA/BBM, BCA, CS, 12th Pass (HSE), BFA, Other Graduate