CEC Officer - Outbound - Retail Liabilities-Customer Experience Center-Contact Centre Outbound
Kotak Mahindra Bank Limited Thāne
Job Description
Job Description- Graduate
- Atleast 1-2 years experience with 6 months which should to be in customer service role - Understanding of call center industry an advantage
- Excellent communication skills-Verbal & Written
- Flair for Sales
- Flexible to get scattered 8 Week Offs in a month with 9hours shift
- Good listening skills and strong communication abilities.
- Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity
- Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers
Kotak Mahindra Bank LimitedThāne
Job Description
Job Role :
• Handling customer queries / complaints primarily on emails, letters and calls for Retail Assets
• Adhere to agent-level Service Level Agreement (SLAs) specific by the process
• Ensure adherence to time schedules (Turn...
Abbott LaboratoriesMumbai, 16 km from Thāne
Associates Degree (± 13 years)
Experience/Background
No Experience...
Kotak Mahindra Bank LimitedMumbai, 16 km from Thāne
service levels committed are met and exceeded.
• Publish the daily report to TM and UM.
Job Description :
Graduate
Minimum 1 to 2 years of experience in customer service role on email support or calls.
Excellent communication skills - Verbal & Written...