Customer Service Associate

apartmentFiveS Digital placeNoida calendar_month 

Job Description

Company Description

FiveS Digital is a technology-led Business Process Management organization with a customer and community-centric approach. They specialize in Customer Experience, RPA/IPA-driven digital transformation, and Computer Vision/ML/NLP. The company is located in Noida, India, and focuses on e-commerce/retail, healthcare, and insur/fintech verticals.

Role Description

This is a full-time on-site role for a Customer Service Associate at FiveS Digital. The Customer Service Associate will be responsible for providing customer support, ensuring customer satisfaction, maintaining phone etiquette, and delivering excellent customer service.

Qualifications
  • Customer Support and Customer Service skills
  • Customer Satisfaction and Phone Etiquette skills
  • Experience in Customer Experience
  • Strong communication and interpersonal skills
  • Ability to resolve customer issues efficiently
  • Previous experience in a customer service role
  • Knowledge of CRM software is a plus
  • High school diploma or equivalent
business_centerHigh salary

Customer Support Associate

apartmentTech Mahindra LimitedplaceNoida
Job Description Description We are looking for a Customer Support Associate who will be responsible for providing excellent customer service and support to our clients. The ideal candidate should have 1-2 years of experience in a similar role...
apartmentXavient Software Solutions India Private LimitedplaceNoida
Job Description Description We are seeking a skilled and friendly customer service associate to join our team. The ideal candidate will have 1-5 years of experience in a customer service role and excellent communication skills. Responsibilities...
apartmenteJAmericaplaceNoida
Job Description Hiring: Customer Support Associate | Freshers Welcome We are looking for Customer Support Associates to manage chat and call-back support for our products and services. This role requires excellent communication skills, customer...