Customer Relationship Manager

apartmentKNV Capital services placeChennai calendar_month 

Job Description

Skills: Communication, Customer Service, Telecommunications, Problem Solving, Negotiation, Skilled Multi-tasker,

  • Handle incoming customer queries and issues via phone calls or online channels.
  • Make outbound calls to follow up on customer inquiries and provide support.
  • Ensure a positive customer experience by addressing concerns promptly and professionally.
  • Assist in resolving product or service-related concerns and escalations.
  • Proactively engage with new customers, explaining services and products to facilitate a
seamless onboarding process.
  • Maintain accurate records of customer interactions and transactions.
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