Technical Programme Manager
Hello, and welcome!
Hugosave is a digital banking application and debit card that puts saving first. Our initial market will be Singapore but regional and global expansion will follow swiftly. Through our product vision of Better Budgeting, Smarter Spending and Sustainable Saving, together we can build a financially healthy and thriving community.
Hugohub is a Digital Banking as a Service provider supporting wholesale clients with access to the full banking value chain
Hugosave is a brand owned and operated by Atlas Consolidated Pte Ltd.
Who we are looking for
We are looking for a Technical Programme Manager who will play a crucial role in overseeing and managing complex technical projects within our organisation. Therefore, we believe the following qualities are important for someone in this position:
- Problem-Solving: Strong analytical and problem-solving abilities. Ability to think critically and make informed decisions.
- Attention to Detail: Strong attention to detail and a commitment to delivering high-quality results.
- Self-Motivation: Ability to work independently with minimal supervision and take initiative.
- Time Management: Strong organisational skills with the ability to manage multiple projects simultaneously, prioritise tasks effectively and meet deadlines.
- Problem-Solving: Strong analytical and problem-solving abilities. Ability to think critically and make informed decisions.
- Communication Skills: Excellent communication and interpersonal skills, with the ability to interact effectively with technical and non-technical stakeholders and convey complex technical information to non-technical stakeholders.
- Adaptability: Adaptive and accustomed to a fast-paced and dynamic working environment
Requirements
What a “Technical Programme Manager” means to us
A Technical Programme Manager’s responsibility is that of a facilitator, to ensure the successful execution of projects, from initiation to completion, by coordinating and collaborating with cross-functional teams. This involves translating strategic business objectives into actionable plans, ensuring cross-functional collaboration, and driving the successful delivery of projects that support the company's goals.
How you can help us
There are certain functions and capabilities we believe are essential to the role:
- Program Planning and Execution: Develop and execute comprehensive project plans, considering timelines, and resource allocation.
- Project Coordination: Acts as the central point of contact for complex projects, ensuring that all components are aligned and that communication flows smoothly among various teams and stakeholders via the established processes and practices we have at Atlas.
- Cross-functional collaboration: Collaborate with engineering, product management, design, QA, operations, and other relevant teams to define project requirements, scope, and deliverables. Ensure smooth communication and cooperation among all stakeholders. To identify, assign ownership and clear any blockers for stakeholders.
- Stakeholder Communication: Establish clear communication channels with stakeholders at all levels through verbal, written and presentational forms. Provide regular status updates, resolve issues, and ensure transparency throughout the project lifecycle.
- Risk Management: Identify, analyze, and mitigate project risks. Develop contingency plans to address potential obstacles and ensure project success.
- Resource Management: Coordinate and manage project resources. Monitor and report on resource usage to ensure optimal efficiency.
- Quality Assurance: Ensure that deliverables meet quality standards and project requirements. Coordinate testing and validation processes as needed.
- Continuous Improvement: Identify opportunities for process improvement within program management practices. Implement best practices and drive operational excellence.
- Documentation and Reporting: Maintain accurate project documentation, including project plans, status reports, and meeting minutes. Prepare and present project updates to senior management and other stakeholders as required.
Benefits
What we consider relevant qualifications, experience and knowledge
Skills and capabilities we believe are highly relevant include:
- 3 to 5 years of experience in technical program management, project management, or a related field. Experience in software development or technology-related projects is highly desirable
- Demonstrated ability to lead cross-functional teams and drive projects to successful completion
- Proficient in English both written and spoken
- Passionate about joining an early start venture, with an appreciation of the differences between highly established and early-stage businesses
- Familiarity with agile methodologies is a plus
- Experience in JIRA software is a plus
Performance indicators to get you off to a great start
A touch down quick win (30 Days):
- Getting to know the various departments and their roles and responsibilities
- Understanding the project processes
- Understanding and familiarising yourself with the Hugosave app
- Understanding the systems and platforms being used by the various departments
Find your feet (60 Days):
- Be able to manage small-scale projects and provide constant updates on statuses
- Work cohesively with the respective departments
Well into your stride (120 Days):
- Be able to develop project plans and manage multiple projects independently with minimal supervision
- Be able to identify, assign ownership, and clear any blockers for stakeholders
- Be able to suggest improvements to the current processes to optimise productivity, efficiency and cross-collaborations
Hugo Values being Responsible, Open and Collaborative
We are responsible to our clients, customers, community and team to help shape a more open, collaborative approach to money. This is the way Hugo hopes to make a difference; help us build better communities.
Shared responsibility is not only part of our approach to money but a key part of how we work together. This shared responsibility allows for openness and candour between us as a team and in our relationship with our customers.
Good ideas can come from anywhere, so an open and collaborative dialogue between the Hugo community (customers, the team, the stakeholders, alike) helps get the best from us all and helps make the difference.
Everyone is welcome to apply