Business Systems Analyst
About us:
One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate.We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.
What you'll do:
You will be a key member of the Finance Team responsible for coordinating, executing, and reporting the Finance User Acceptance Testing of new IT features and changes. You will participate in the SDLC of new products and features, attend meetings, and communicate status/project scheduling across multiple cross functional teams.
The day-to-day:
What’s the day-to-day like for this candidate?- Integrating cutting-edge software features?
- Automating interactions with modem software to support continuous deployment to production users?
What you'll need:
Act as Billing Services Scrum master coordinating project scheduling of team members and vendorsGenerate JIRA reports and testing metrics.
Provide Finance representation in the production implementation meetings.
Project Manage & Coordinate project testing timelines and schedules with IT and business teams
Clearly communicate project timeline and testing constraints Development of Business requirements for systems enhancements with the coordination/communication of the overall Finance team members
Ability to manage multiple projects and competing deadlines
Ability to clearly communicate across all levels and facets of the business
Develop and communicate Business cases, use cases, based on test cases/test results to drive root cause fixes and process improvements
Develop and distribute communications on billing system changes and impacts
Work closely and successfully with IT and business units to conduct cross-functional requirements gathering and documentation sessions
Clearly communicate project timeline and testing constraints
Support testing processes and procedures as necessary
Document and maintain testing project metrics and reporting
Coordinate multi-faceted testing scenarios with cross functional teams
Occasional weekend work as needed.
Generate reports for business units in SQL
Provide subject matter expertise to Viasat groups (IT, Care, Application Support, Sales) Requirements
What will help you on the job:
- 5+ years of billing specialist Analyst experience in a similar role
Basic understanding billing system operations and the ability to communicate billing information to business customers
Excellent communication and interpersonal skills with the ability to work across all levels of the organization
Advanced project management skills
JIRA Platform implementation and configuration
Test automation development tools and implementation
Experience in telecommunications, cable, satellite or other subscription service industry
Experience working with integrated customer systems and billing systems
Experience with NetCracker Rating and Billing
Understanding of Oracle Financial Suite and SQL.
Bachelor's degree or equivalent experience
Travel up to 10% Preferences
EEO statement:
Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic.If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here.