Service Delivery Specialist - A - Chennai

apartmentCapgemini placeChennai calendar_month 

Job Description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible.

Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Job Description

Leads the delivery of Client focused procurement services and continuously strives to improve them. Participates in meeting service KPIs executing diverse and time-sensitive activities, considering compliance, quality and efficiency of delivery.

Develops business intimacy with local Stakeholders. May lead and/or provides support to other team members in resolving operational issues within own process expertise.

Primary Skills

Is responsible for managing teams of on average 15 -30 FTEs and processing more complex transactions and producing outputs in the following areas
Order inquiry
Quote creation
Receive orders from multiple sources
Create / Validate / Modify / Cancel / Process Orders
Create delivery and shipment documents
Integrate with load building , mode planning and quote optimization
Process returns

Archive and Retrieve documents

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries.
With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

The Group reported 2023 global revenues of 22.5 billion.

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