[ref. i99579616] Chennai - Program Manager , Founder's Office
Job Description
About Rocketlane
Rocketlane is a fast-growing, innovative SaaS company making waves in customer onboarding and professional services automation.
Our mission To empower B2B companies with a smooth, consistent, and efficient way to onboard customers and manage client projectsreducing chaos and boosting customer satisfaction across industries.
Were a close-knit team of over 100 passionate professionals, all focused on building a product that teams love to use. Our journey has been fueled by $45M in funding from top investors, including 8VC, Matrix Partners, and Nexus Venture Partners.
Profile Overview
This is a generalist roleit offers variety, ownership, and the opportunity to work on impactful projects across the organization. Over time, youll grow into a specialist or take the lead in a function or business unit.
Your biggest strength here will be the context you buildaccess to founders, leaders, and data will give you a clear view of what matters most at Rocketlane. Your job is to use that context to figure out whats critical and work with the right people to get it done.
Youll learn quickly and work with second-time founders and leaders whove scaled teams at LinkedIn, Zoom, and Klaviyoall while being part of a high-performing team thats driven to solve hard problems.
What will you do- Work on high-impact programs across people, product, and GTM, driving initiatives from start to finish with the leadership team.
- Bridge gaps between teams to ensure alignment and smooth execution of critical projects.
- Identify opportunities for growth, proactively address areas for improvement, and take the lead in implementing solutions.
- Analyze data to uncover actionable insights and provide clear recommendations to support leadership decision-making.
- Work with the CEO and other leaders to collate information, prepare board decks, finance reports, and other reports.
- Build efficient workflows and automations to improve processes and scale operations.
- Take ownership of challenges, resolve them for the long term, and ensure continuous improvement.
- Define success metrics for your initiatives and consistently track progress to ensure results are achieved.
- You have 4 to 7 years of experience in consulting, project management, strategy, or similar roles, and youre ready to take on bigger challenges.
- Youre resourceful, figure things out quickly, and know how to execute without much hand-holding.
- You work with urgency, solve problems effectively, and prioritize ruthlessly to focus on what matters most.
- You communicate clearly and conciselywhether with team members or senior leaders, you deliver your message with precision.
- Youre comfortable analyzing data, identifying patterns, and turning insights into actionable plans.
- Experience in SaaS or tech is a bonus but not required.
- You are based in Chennai or willing to relocate and work from our office.
Why join us
At Rocketlane, were all about building a great product and a great place to work. Heres why youll actually look forward to Mondays:
- Impact and ownership: You wont just be another cog in the machine; here, youre more like a turbocharged engine part. Bring your ideas, make them happen.
- Work with the best: Were a team of passionate, quirky, and ridiculously talented people. Come for the work, stay for the memes.
- Celebrate wins: Whether were hitting major milestones or celebrating new funding, we like to mix it up. From rap videos to team outings, we believe in celebrating big.
- Learn and grow: Were all about learningand were not just talking about the latest SaaS trends. Youll grow your career, pick up new skills, and maybe even learn to love Excel (or at least tolerate it).
- Flexibility and balance: While we love collaborating in the office five days a week, we know everyone has their own rhythm. Thats why we offer flexibility around hoursso you can bring your best energy, whether youre an early bird or a night owl. Pajamas optional (at least outside the office).