Operations Lead, Order to Cash, Kuiper Business Development
Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.
The Principal Business Operations role will be at the forefront of driving programs related to payments, billing, invoicing, tax, accounting and reporting for Kuiper. In this role, you should be comfortable juggling between thinking big and the operational nuances of the work.You must be able to motivate and empower your team while having the backbone to support them when needed. You must be a self-starter with strong analytical and planning ability while being able to navigate the ambiguous landscape of Kuiper business.
You must demonstrate strong ability to work with cross functional team and align on a shared strategy. This role will be the single threaded owner (STO) for large, complex, and strategic business and technology initiatives. The role will own project plans, align teams, and track progress for multiple inter-connected work streams.
Key job responsibilities- Support product owners by delivering operational excellence and insights that ensure a world class product experience in Accounting, Finance, Invoicing and Billing domain functions.
- Deliver operational excellence through program and project management best practices.
- Prioritize active projects and backlog, considering known and potential unknown tradeoffs, through the perspective of a quantified impact to the customer.
- Communicate updates on key programs and create KPI/metrics to Year One Enablement leaders and stakeholders.
- Design, implement, and own mechanisms that scale across partner teams such as Finance, Accounting, AR, Legal, Tax, Engineering, Business in an agile environment to ensure delivery on metrics, goals, and team projects.
- Actively seek ways to improve process efficiencies and effectiveness.
- Proactively identify program blockers, propose solutions, and drive implementation across partner teams.
- Influence, drive change, and own change management with or without authority to achieve outcomes
A day in the life
Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences.Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious and earn trust.
About the team
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.
Innovation is part of our DNA! Our goal is to be Earth's most customer-centric company, and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in space based systems design and wireless systems.Bachelor’s degree7+ years of technical product or program management experience
5+ years of working directly with engineering teams experience
3+ years of finance experience
3+ years of people management experience
Masters degree or equivalent experience.7+ years of hands-on work managing complex technology projects experience
Experience managing programs across cross functional teams, building processes and coordinating release schedules
Experience using data and metrics to drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Experience designing and implementing mechanisms that drive automation or standardization across business and technical partner teams.Strong analytical skills and comfortable in a data driven environment.
An ability and interest in working in a fast-paced and rapidly-changing environmentExperience in Agile or Scrum methodologies.
PMI certification.
Business Analytics experience
Experience in product management
Experience in sales operations
Experience in sales enablement