Service Delivery Ops Associate Manager - ref. c42113903
Designation: Service Delivery Ops Associate Manager
Qualifications:Any GraduationYears of Experience:10 to 14 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers.Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Go beyond processing purchase orders at lower costs to help clients reap savings and value from the billions they spend on the goods and services that run their day-to-day business operations.You will be working as a part of Procurement management team which uses a systematic approach for buying all the goods and services needed for a company to stay sustainable. They are involved in the identification of need, finding and qualifying the suppliers, requesting proposals, negotiating with suppliers, contracting, delivery and analyzing results.
In this role, you will work and understand when & how to use a request for proposal (price and non-price factors) and RFQ (price only) and how to develop, execute and analyze the results. You will collect and analyze quantitative and qualitative information to assess, screen, and select suppliers.Inventory performance will need to be improved through flexible fulfillment and available-to-promise methods. In this role, you may also have to work on the COUPA sourcing module.
What are we looking for? • Lead Sourcing Function
o Lead without guidance execution of sourcing projects to contract closure
o Demonstrate the ability to negotiate both incumbent renewals or as part of a RFP process
o achieve savings.
o Knowledge and experience in desired category.
o Strong hands-on experience working on ERP systems such as Jaggaer, Ariba, SAP, etc.
o Interact with key customer and internal stakeholders and work closely with them to identify
o areas of improvement
o Offer creative solutions to support the overall sourcing program and achieve desired results
o To ensure timely project deliverables with the defined quality standards
o Will be responsible for creating & presenting the deliverables to Client/Internal global team
o members
o A track record of strong collaboration and ability to influence outcomes.
o Strong analytical skills and ability to translate data to create recommendations
o Power to influence or complete assignments independently and ability to make decisions, as indicated by latitude to devise work products or plans, reliance on instruction, and decision-making abilityo Some latitude in decision-making. Acts independently to determine methods and procedures on the new assignments
o Requires identifying and assessing complex problems for area of responsibility. Creates solutions in situations where analysis requires an in-depth evaluation of variable factors.
o Requires adherence to the strategic direction set by senior management
o Interaction with senior management at a client and/or within Accenture involving matters that may require acceptance of an alternate approach
Roles and Responsibilities: •In this role you are required to do analysis and solving of moderately complex problems
- Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures
- The person requires understanding of the strategic direction set by senior management as it relates to team goals
- Primary upward interaction is with direct supervisor or team leads
- Generally interacts with peers and/or management levels at a client and/or within Accenture
- The person should require minimal guidance when determining methods and procedures on new assignments
- Decisions often impact the team in which they reside and occasionally impact other teams
- Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture
- Please note that this role may require you to work in rotational shifts