[ref. j5070401] Customer Support Executive
Conneqt Business Solutions Limited Pune
Job Description
Description
We are seeking a Customer Support Executive to join our team. The ideal candidate should have 0-2 years of experience in customer support and must be passionate about delivering excellent customer service. As a Customer Support Executive, you will be responsible for providing support to our customers via phone, email, and chat.You will also be responsible for resolving customer issues and ensuring customer satisfaction.
Responsibilities- Provide excellent customer service by responding promptly to customer inquiries via phone, email, and chat
- Resolve customer issues and complaints in a timely and professional manner
- Ensure customer satisfaction by providing accurate and timely information and solutions
- Collaborate with other teams to resolve customer issues and ensure customer satisfaction
- Maintain accurate records of customer interactions and transactions
- Stay up-to-date with product knowledge and company policies to provide accurate information to customers
- Bachelor's degree in any field
- 0-2 years of experience in customer support
- Excellent communication skills (verbal and written) in English and Hindi
- Strong problem-solving skills
- Ability to work in a fast-paced environment
- Ability to work in a team and collaborate with other teams
- Good organizational skills and attention to detail
- Familiarity with CRM software and ticketing systems
OnActivePune
Job Description
Overview
The Customer Support Executive plays a vital role in the overall customer experience by serving as the initial point of contact for clients seeking assistance. This position is crucial in ensuring customer satisfaction...
VotikoPune
Provide exceptional customer support via calls, emails, and live chat.
4. Consistently surpass performance benchmarks, establishing new standards of excellence.
Requirements:
1. At least 3 years of experience in an international call center setting.
2. ..
Hi-Tech Information & Fast ServicesPune
Job Description
Description
We are seeking a skilled Customer Care Executive with 1-3 years of experience to join our team. The ideal candidate will have a proven track record of providing exceptional customer service to clients and the ability...