Associate consultant
HCL Technologies Limited Chennai
Job Description
JD Attached- To validate analyses (eg. Root Cause Analysis ,Trend Analysis) and reports to facilitate performance in tasks to be presented to key business stakeholders
- To ensure positive customer feedback & satisfaction thorugh active participation in customer meetings to understand any issues faced
- To validate Change Order Implementation Plan & Human Error Compliance and participate in Capacity planning
- To perform value addition activities (such as mentoring administrators/team members, preparing SOPs, maintaining effective documentation simultaneously and Knowledge sharing.) In addition act as a liaison to the business segment, facilitating effective communication and presentation to key business stakeholders as & when required.
- To ensure on-time resolution & quality compliance of escalated tickets/incident as per the agreed SLA
FlexChennai
Description
To support our extraordinary teams who build great products and contribute to our growth, we're looking to hire Associate Consultant - IT who is based out of in Chennai location.
Reporting to Manager & the role involves,
What a typical day looks...
AccentureChennai
Skill required: Core Banking Operations (incl. Payments) - Retail Banking Account Operations
Designation: Banking Operations New Associate
Qualifications:Any Graduation
Years of Experience:0 to 1 years
About Accenture
Accenture is a global...
HCL Technologies LimitedChennai
Job Description
JOB PURPOSE To act as a Voice Engineer in the best interests of the company. Delivering technical support and projects to a large user base of EMEA staff. Providing analysis, diagnosis and resolution of business issues for telephony...