Application Support Engineer - Noida - ref. d5003515

apartmentAccenture placeNoida calendar_month 
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Enterprise Systems Monitoring Tools
Good to have skills : NA
Minimum 5 year(s) of experience is required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting and resolving system issues to ensure seamless operations.

Roles & Responsibilities:
  • Expected to be an SME.
  • Collaborate and manage the team to perform.
  • Responsible for team decisions.
  • Engage with multiple teams and contribute on key decisions.
  • Provide solutions to problems for their immediate team and across multiple teams.
  • Ensure effective communication within the team.
  • Implement best practices for system monitoring.
  • Conduct regular system audits for performance optimization.
Professional & Technical Skills:
  • Must To Have Skills: Proficiency in Enterprise Systems Monitoring Tools.
  • Strong troubleshooting skills in identifying and resolving system issues.
  • Experience in implementing monitoring solutions for enterprise systems.
  • Knowledge of system performance optimization techniques.
  • Familiarity with incident management and resolution processes.
Additional Information:
  • The candidate should have a minimum of 5 years of experience in Enterprise Systems Monitoring Tools.
  • This position is based at our Noida office.
  • A 15 years full time education is required.
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