HR Service Delivery Specialist

Designation: HR Service Delivery Specialist

About Accenture

Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

In Talent Identification and Definition you will be assessing current and future talent needs, identify mission-critical workforces, understand key workforce skills and competencies, and address talent gaps.

• Minimum of 2 years to 3 years of relevant recruiting work experience - exec hiring experience is needed

• May create new solutions, leveraging and, where needed, adapting existing methods and procedures
• The person would require understanding of the strategic direction set by senior management as it relates to team goals
• Primary upward interaction is with direct supervisor
• May interact with peers and/or management levels at a client and/or within Accenture
• Guidance would be provided when determining methods and procedures on new assignments
• Decisions made by you will often impact the team in which they reside
• Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture
• Please note that this role may require you to work in rotational shifts
• Liaise with Hiring Managers and Human Resource Business Partners (HRBPs)
• Gains clarity on hiring demand fulfillment priorities and receives requisitions for job profiles in the client s applicant tracking system (ATS)
• Understands past sourcing channels, start date schedules and local resource support required to quickly fill positions
• Demand Posting: Uses vendor as directed by the client to automatically post the job requisition to analyzed channels that are most effective and from within the client s organization
• Understands current client branding strategies and deploys them consistently across locations
• Leverages analytics apps insights from the Accenture Talent Supply Demand and Analytics teams to more effectively source and advise the client s Talent Acquisition Center of Excellence (CoE)
• Manage the various aspects of the recruitment process like sourcing, processing exceptions (e.g. verbal offers where required, informational interview accommodations or scheduling).
• Disposition candidates throughout the process when not automated and ensures the completion of onboarding forms and background checks
• Achieve Service Levels: Ensures we are meeting required Service Levels.
• Operates within and achieves monthly demand fulfillment targets across client operation locations
• Quality Customer Satisfaction: Ensures that the client Hiring Managers complete their requisitions and required approvals to enable optimum levels of productivity, quality and capacity utilization
• Automation Monitoring and Continuous Improvement: Ensures candidates are progressing rapidly through the hiring process
• Brainstorms and highlights continuous improvement ideas