Chennai - Relationship Manager/Senior Relationship Manager - Sales - BFSI (1-7 yrs)

Company Overview:

A dynamic and customer-centric insurance provider committed to delivering unparalleled service and comprehensive coverage to our clients. We are seeking a highly motivated and results-driven Relationship Manager to join our team.

Key Responsibilities:

Lead Conversion:

• Proactively engage with leads generated through various channels, including but not limited to, digital marketing, referrals, and walk-ins.
• Present and explain insurance products effectively, addressing any concerns and objections to facilitate lead conversion.
• Collaborate with the sales and marketing teams to implement strategies for lead generation and conversion.

Insurance Policy Issuance:

• Guide clients through the application and underwriting process, ensuring all necessary documentation is completed accurately and efficiently.
• Keep clients informed about the status of their applications and provide timely updates throughout the issuance process.

Customer Service:

• Serve as a primary point of contact for existing clients, addressing inquiries, concerns, and policy-related questions promptly and professionally.
• Conduct regular follow-ups with clients to assess satisfaction, identify additional needs, and explore opportunities for upselling or cross-selling.

Relationship Building:

• Develop and maintain strong relationships with clients to foster long-term loyalty and retention.
• Attend networking events, conferences, and other industry gatherings to expand the company's network and generate potential leads.

Qualifications:

• Bachelor's degree in business, marketing, finance, or a related field.
• The successful candidate will play a crucial role in converting leads into insurance policy issuance while providing exceptional customer service.
• Excellent communication
• Interpersonal skills
• Customer-centric approach
• Strong negotiation
• Persuasion abilities.
• Knowledge of insurance products

Benefits:

• Excellent Incentive scheme and career Development options