[ref. a37738818] Product Manager - Player Experience - Hyderabad
Job Description
Company Description
Ivy is a global, cutting-edge software and support services provider, partnering with one of the world's biggest online gaming and entertainment groups. Founded in 2001, we've grown from a small tech company in Hyderabad to one creating innovative software solutions used by millions of consumers around the world, with billions of transactions taking place to head even some of the biggest technology giants.Focused on quality at scale, we deliver excellence to our customers day in and day out, with everyone working together to make what sometimes feels impossible, possible.
This means that not only do you get to work for a dynamic organization delivering pioneering technology, gaming and business solutions, you can also have an exciting and entertaining career. At Ivy, Bright Minds Shine Brighter.
Job Description
As a Product Manager, you will be responsible for leading product strategy with a focus on our key products, working with our world-class Product and Technology teams spanning Australia, Germany, Croatia, India, and the USA.
Reporting to the Product leader you will be part of the India Product Team, who work closely with the Technology & Product and other key stakeholders. Our team innovates quickly and works closely with our commercial partners and customers in a very agile, high-energy environment.This is an opportunity to work in a close capacity with a highly talented team of product managers, software engineers, business analysts, data engineers, and program managers to drive forward simple and brilliant customer experiences in close partnership with customers.
Are you ready to be part of our journey to be crowned the undisputed champions of the sports betting, gaming, and interactive entertainment industry
What You Will Do- Champion customer experience, ensuring a customer-centric approach in all product development stages.
- Support ideation, vision, strategy, and roadmap for marketing initiatives and projects.
- Drive product initiatives and manage the product lifecycle from concept to launch.
- Define feature specifications and collaborate with engineering teams to deliver on the roadmap.
- Gather feedback, manage dependencies, and mitigate risks with internal and external partners.
- Moderate business activities within the team to ensure the success of initiatives.
- Ensure customer success by working with key stakeholders and tracking usage and business metrics.
- Maintain relationships with senior product managers, external suppliers, and engineering teams.
- Experienced Product Manager with a track record of delivering excellent digital experiences.
- Skilled in product strategy, architecture, cross-team collaboration, and client engagement.
- Holds an engineering or MBA degree with experience in product management, requirement analysis, product marketing, and planning.
- Experienced with Customer Service Management and Enterprise tools.
- Proficient in customer research, competitive analysis, product requirements, and messaging.
- Strong negotiation, people management, and stakeholder engagement skills.
- Excellent English communication skills (written, verbal, and presentation) with attention to detail.
- Skilled in creating presentations, wireframes, and prototypes.
- Data-driven with the ability to analyze key KPIs and present insights.
- Proven ability to work with international, cross-functional teams in a dynamic industry.
- Strong analytical, modeling, and writing skills with an understanding of product development processes, especially in an agile environment.
- Ability to balance detail-oriented work with high-level aggregation and presentation.
Additional Information
At Ivy, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning.
Depending on your role and location, you can expect to receive benefits like:
- Safe home pickup and home drop (Hyderabad Office Only)
- Group Mediclaim policy
- Group Critical Illness policy
- Communication & Relocation allowance
- Annual Health check
And outside of this, you'll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves.
Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.
At Ivy, we do what's right. It's one of our core values and that's why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, across any protected characteristic, our ambition is to ensure ourpeople across the globe feel valued, respected and their individuality celebrated.