Application Tech Support Practitioner
Accenture Pune
Project Role : Application Tech Support Practitioner
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Dynatrace Administration
Good to have skills : System Monitoring Tools & Techniques
Minimum 5 year(s) of experience is required
As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Dynatrace Administration
Good to have skills : System Monitoring Tools & Techniques
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
# typical day of the job based on the provided DESCRIPTION.
Roles & Responsibilities:- Expected to be an SME.
- Collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Ensure effective communication with clients.
- Implement system monitoring tools and techniques.
- Conduct regular system health checks.
- Must To Have Skills: Proficiency in Dynatrace Administration.
- Good To Have Skills: Experience with System Monitoring Tools & Techniques.
- Strong understanding of system monitoring principles.
- Ability to troubleshoot and resolve system issues efficiently.
- Knowledge of ITIL framework for service management.
- The candidate should have a minimum of 5 years of experience in Dynatrace Administration.
- This position is based at our Pune office.
- A 15 years full-time education is required.
AccenturePune
Project Role : Infra Tech Support Practitioner
Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running...
BioViaPune
Job Description
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What You'll Do:
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