Lead Solutions Analyst- Technical Business Analyst

Job Description

Are you ready to elevate your career in the dynamic world of credit card lending Join our team at JPMorgan Chase, where your expertise in credit card processes will drive innovation and make a significant impact. We offer unparalleled opportunities for career growth and a collaborative environment where you can thrive and contribute to meaningful projects.

As a Business Analyst at JPMorgan Chase within the Accelerator Business, you will work closely with Product, Technology, and Client teams to define business requirements and support product delivery. You will collaborate with stakeholders to gather and translate business requirements, build configurable LMS for multi-bank and fintech use cases, and perform gap analysis between existing systems and new product requirements.

Job Responsibilities:

• Collaborate with Product Managers, Technology Teams, and Client Stakeholders to gather, document, and translate business requirements into clear BRDs, User Stories, and Functional Specifications.
• Work with product teams to build configurable LMS that support multi-bank and fintech use cases.
• Define as-is and to-be business processes and perform gap analysis between existing systems and new product requirements.
• Act as a subject matter expert (SME) in revolving credit, installment loans, and balance transfers.
• Define business rules for charge-offs, including criteria for write-offs, recovery strategies, and compliance reporting.
• Partner with product and engineering teams to help design and build products aligned with business objectives.
• Support UAT testing, production rollout, and post-launch issue resolution.
• Document process flows, data mappings, and business logic for technical and non-technical audiences.

Required Qualifications, Capabilities, and Skills:

• 6 years of experience as a Business Analyst in the Credit Card domain.
• Expertise in credit card lending workflows, including delinquency management and charge-offs.
• Hands-on experience in managing recurring billing, installment plans, and interest computation models.
• Experience in EMIs, balance transfers, and revolving credit product pricing.
• Knowledge of industry-specific regulations and standards.
• Strong skills in writing BRDs, FSDs, User Stories, and Process Flows.
• Experience working in Agile environments with tools like Jira, Confluence.
• Excellent communication and stakeholder management skills.

Preferred Qualifications, Capabilities, and Skills:

• Experience in Buy Now, Pay Later (BNPL) products.
• Familiarity with Financial Models of credit cards and Accounting implications.
• Understanding of transaction lifecycle - authorizations, clearing, settlements, chargebacks, refunds.
• Familiarity with Rewards, Loyalty Programs, or Subscription Billing Systems.