Jr Customer Service Executive - Customer Service Operations
Tata Communications Limited Chennai
Job Description
Job Description
Operational role that works under direct supervision, responsible for day-to-day customer service operations
Responsibilities
Maintain daily activities and routines.Ensure SLA are achieved & work proactively to maintain the same.
CovenantChennai
trendsContributing to the improvement of customer support processes and proceduresMore information about this Customer Support Executive JobPlease go through the below FAQs to get all answers related to the given Customer Support Executive jobWhat are the job...
Tata Communications LimitedChennai
Resolution of trouble tickets raised by Customer / L1Teams . Fault management on all NEs and follow up with support in case of escalated cases.
• Support new Network node integrations and Acceptance.
• Ensure current license and software versions are suitable...
Tata Communications LimitedChennai
with the implementation of assigned external customer-facing projects/programs and internal non-customer facing projects/programs
Responsible Project scope analysis, project planning, resource management, vendor/Partner management, network deployment, migration...