[ref. g10821424] Telecaller

apartmentBharat Business Innovations Pvt Ltd placePune calendar_month 

Job Description

Skills:

Excellent communication skills, Active listening, Persuasion, Problem-solving, Time management, Patience, Resilience, Sales Operations,

Office location : Nanded city, Sinhgad Road.

Job Overview

We are looking for a dedicated and enthusiastic Telecaller for Customer Service to join our team in Nanded, Pune. This is a full-time position ideal for freshers with minimum 0 years to maximum 1 years of experience. The candidate will be responsible for handling inbound and outbound calls, customer interactions, and sales.

This is an excellent opportunity for those looking to start a career in customer service and sales.

Qualifications And Skills
  • Ability to handle high call volumes
  • Ability to work under pressure
  • Sales skills (Mandatory skill)
  • Excellent communication skills
  • Customer service orientation
  • Problem-solving skills
  • Attention to detail
  • Knowledge of CRM systems
Roles and Responsibilities
  • Handle inbound and outbound calls to potential and existing customers.
  • Provide excellent customer service and resolve customer queries efficiently.
  • Meet daily and weekly call and sales targets.
  • Maintain detailed records of customer interactions in the CRM system.
  • Follow up with customers to ensure their needs are met.
  • Collaborate with team members to improve customer service standards.
  • Conduct market research and gather feedback for improving services.
  • Manage time effectively to handle multiple customer interactions.
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