Instrumentation Service Sales & Operations Manager - Asia

apartmentABB placeBangalore scheduleFull-time calendar_month 

Instrumentation Service Sales & Operations Manager - Asia

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.

Write the next chapter of your ABB story.

This is a position with grade

11

This position reports to

Global Service Mngr,BL Instrumtn,M&A

Your role and responsibilities

In this role, you will have the opportunity to ensure successful implementation of the service sales strategy for the assigned area. Each day, you will ensure profitable achievement of qualitative and quantitative targets related to Life Cycle Management (LCM) and service products and solutions.

You will also showcase your expertise by determining account and acquisition plans to support growth.

The work model for the role is: #LI – onsite.

This role is contributing to the Process Automation in Measurement & Analytics in India.

You will be mainly accountable for:
  • Creating, planning, and implementing service sales strategies by increasing the Installed Base (IB) penetration through effective utilization of IB database.
  • Participating in negotiations of major contracts to secure service sales volume.
  • Ensuring the setting, periodic-review, and achievement of service sales targets by providing cost effective solutions to the customers and initiating improvement plans as needed
  • Obtaining feedback on sales development, distributing of resources for service sales activities, and reporting current market status.
  • Contributes to the development of the Business Line Service strategy and drives its execution.
  • Supports the development of product/ system service strategies with the local Business Line Service organizations.
  • Leads the development of in-depth Asia market knowledge and ensures acquired information is shared with the local Business Line for their use.
  • Collaborates closely with Sales Manager peers to support their sales organization to actively promote our service offering at point of product sale.
  • Guides, motivates, and develops direct and indirect subordinates within HR policies.
Qualifications for the role
  • You enjoy working with instrumentation service sales strategy, service growth, customer approach, and operational excellence in any market.
  • You have over 15 years of experience in field instrumentation (flow, temperature, level, etc.) service sales.
  • You are passionate about customer approach, operational excellence, and people leadership and development.
  • You hold an engineering degree in instrumentation, electrical, or electronics.
  • You are comfortable communicating in English, both verbally and in writing.

More about us

The Measurement & Analytics Division is among the world’s leading manufacturers and suppliers of smart instrumentation and analyzers, working at the heart of industrial digital transformation. The Measurement & Analytics Division’s portfolio consists of analyzers measuring compositions of gases and liquids; instrumentation measuring process variables such as temperature, pressure, flow, and level; force measurement solutions measuring parameters such as flatness, thickness, and tension; and advanced digital solutions for device management, device health check and predictive maintenance.

The Measurement & Analytics Division serves key industries such as oil and gas, chemical, water and wastewater, power, hydrogen, batteries, as well as the marine industry. The Division enables the optimization of industrial processes by providing and analyzing data collected from sensing and smart measurement devices.

Parameters such as emission levels and production inputs are measured by providing ‘before’ and ‘after’ values, enabling efficient operations and environmental sustainability through measurement.

We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory

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