Quality Auditing Associate

Designation: Quality Auditing Associate

About Accenture

Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do? Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.

• Auditing campaigns and online content for the website
• Completing audits as per client’s requirements and agreed timelines
• Ensure quality and timely completion of audits
• Ensure clear feedback on errors
• Flag risks to quality to the leads and reporting of audit results
• Experience in content/campaign management systems like SDL Tridion, AEM,ACM,SFMC etc
• Knowledge/basic experience in HTML coding and CSS

• Ability to work independently with minimal supervision as a self-starter and chase down people/teams to achieve closure when required.
• Ability to take end-to-end ownership of audits by collaborating across teams and individuals.
• An organized and planned approach to work with the ability to move things swiftly despite several dependencies. Appreciation of the need for documentation.
• Identify operational risks and issues related to current process and indicate to operations
• Be flexible to work in shift hours ensuring complete overlap with markets and stakeholders
• Help in overall team’s work-load by managing own deliverables and help team when required

• Tracking audit results
• Completing audits based on targets and timelines
• Adhere to the audit framework when conducting audits
• Identify common defects and devise measures and actions for improvement
• Reporting audit results, feedback and progress on improvements at frequency defined by management
• Coach individuals to improve their output quality
• Maintain checklists versions and communicate updates to the team