[ref. x7565516] Delhi - Security Operations Manager

We are seeking an experienced and strategic Security Operations Manager with a strong focus on Microsoft technologies to lead and enhance our organisation’s security operations to protect our business and clients. This role will report into the Head of Information Security and will work closely across all IT Teams and business units.

In this role, you will oversee the security monitoring, incident response, and proactive security efforts within the Microsoft ecosystem. You will be responsible for managing a team of security analysts, driving improvements in security processes, and ensuring the organisation’s environment remains secure against evolving threats.

Your success will contribute to helping improve security across the business, making recommendations and assisting with the delivery of a continuous improvement security strategy.

Requirements

What You'll Do:

• Lead and mentor a team of Security Operations Analysts focused on monitoring and securing Microsoft technologies, such as Microsoft 365, Microsoft Defender, Azure Security Centre, and Microsoft Sentinel.
• Establish team goals, manage performance, and provide regular feedback to ensure the success of security operations.
• Foster a culture of continuous improvement and professional development within the team.

• Oversee the 24/7 monitoring of security alerts and events from Microsoft security tools (e.g., Microsoft Sentinel, Microsoft Defender for Identity, Microsoft Defender for Endpoint, and Azure Security Centre) in partnership with our Third-Party outsourced MDR services.
• Manage the end-to-end incident response process, from detection through containment and resolution, ensuring alignment with organisational SLAs and best practices.
• Develop and refine incident response playbooks to streamline processes and reduce time to resolution.
• Support the Critical Incident Management process for cyber related events.
• Inclusion within our 24/7 on call rota.

• Coordinate vulnerability management efforts related to Azure environments, ensuring timely patching and remediation of vulnerabilities.
• Assess and mitigate risks associated with Microsoft products and cloud-based technologies, ensuring adherence to security frameworks such as NIST, CIS, and ISO 27001.
• Collaborate with cross-functional teams to identify and address potential risks in the Microsoft ecosystem.

• Oversee the deployment, configuration, and optimization of Microsoft security solutions (e.g., Microsoft Defender, Microsoft Sentinel, Azure Security Center) to enhance monitoring, detection, and response capabilities.
• Evaluate and recommend improvements to the security toolset, ensuring the integration of new technologies and processes to keep up with emerging threats.
• Strategic Planning and Process Improvement
• Develop and implement security strategies and programs to enhance the security posture of the organization’s Microsoft ecosystem.
• Continuously evaluate and improve security processes, procedures, and controls to ensure the highest level of protection against cyber threats.
• Work closely with senior leadership to ensure security initiatives align with business objectives and regulatory compliance requirements.

• Ensure that the security operations team complies with relevant regulatory and industry standards, such as GDPR, ISO, and SOC 2, particularly in relation to Microsoft cloud-based environments.
• Report on key security metrics and incidents to senior leadership and provide recommendations for improving the organisation’s security posture.
• Lead security audits and assessments, ensuring the Microsoft technology stack is secure and compliant.

• Develop training programs and awareness campaigns for employees and stakeholders to ensure safe use of Microsoft products and services.
• Promote best practices for security within the Microsoft environment and provide thought leadership to internal teams.

• Serve as the primary point of contact between Security Operations and other teams such as IT, compliance, legal, and risk management, ensuring security needs are prioritized and addressed.
• Work with system administrators to identify and remediate security gaps in Microsoft environments, including Azure Active Directory, Microsoft 365, and other key technologies.
• Communicate regularly with the Service Delivery managers and Service Delivery team members.
• Ensure that the IT Security documentation is maintained and updated regularly as required.

Who You Are:

• 5+ years of experience in a security operations or cybersecurity leadership role, with a focus on Microsoft technologies.
• Proven track record in leading a security operations team, managing incident response, and overseeing security operations related to Microsoft products (e.g., Microsoft 365, Azure, Microsoft Defender, Microsoft Sentinel).
• Experience with managing security tools, monitoring, and responding to threats within the Microsoft cloud and on-premise environments.
• Technical understanding of IT infrastructure (any of the following): - Microsoft 365 suite, Azure Active Directory, Azure portal.
• Experience of working in a diverse Global Company.
• Excellent knowledge of Computer Networking and IT Security and strong endpoint and networks troubleshooting skills.
• Experience with Security frameworks, ISO 27001, Cyber Essentials, NIST, PCI.
• Experience of investigating security issues/incidents.
• Desirable knowledge of security solutions and technologies including Network Firewalls, proxy technologies, EDR, SIEM.
• Desirable qualifications, Microsoft Certified: Azure Security Engineer Associate, Microsoft Certified: Security, Compliance, and Identity Fundamentals, Certified Information Systems Security Professional (CISSP), CompTIA Security+, Certified Information Security Manager (CISM), Certified Ethical Hacker (CEH), or equivalent security certifications and/or experience.
• Extensive knowledge of Microsoft security tools, including Microsoft Defender for Endpoint, Microsoft Sentinel, and Azure Security Center.
• Experience with SIEM solutions, particularly Microsoft Sentinel or other similar platforms, and security automation.
• Strong leadership skills with the ability to inspire, motivate, and guide a team of security professionals.
• Good communication (English Writing, Reading and Speaking) skills and ability to articulate subjects clearly.
• Proven analytical and problem-solving skills.
• Strong documentation skills.
• Organized, methodical and self-motivated.
• Keeping abreast of industry trends and security technologies.
• Takes the initiative to proactively resolve issues within own remit and recognises when escalation is required.
• Uses own knowledge and experience to make sounds judgements or assist others with sound judgements.
• Considers the regional and global implications of what we do in our own areas of responsibility.
• Identifies and builds relationships across team and region.
• Understands need to work within project scope, including price.
• Shows understanding of others in order to influence as appropriate.

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