Client Relation Officer ( TeleSales )
Lanstitut Bangalore
Job Description
Skills:Communication skills, Customer service, Negotiation skills, Sales skills, Client Relations, Call Center Start-up, Tele sales, Cold Calling,
Job Overview
We are seeking an experienced Tele Sales professional with 4 to 6 years of work experience to join our dynamic team at Lanstitut Technologies Pvt Ltd. This is a mid-level, full-time position based in Bangalore Urban, offering a flexible work environment with options for remote or hybrid work.The ideal candidate will leverage their expertise in sales and customer engagement to drive our growth in the language learning market.
Qualifications And Skills- Exceptional communication skills (Mandatory skill) to effectively engage with clients and convey information clearly.
- Outstanding customer service skills (Mandatory skill) which ensures an excellent client experience and retention.
- Proven sales skills (Mandatory skill) necessary for developing strategies to meet and exceed revenue targets.
- Strong negotiation skills to manage client expectations and achieve mutually beneficial agreements.
- Keen attention to detail ensuring accuracy and consistency in all interactions and documentation.
- Capability in managing client relations to build long-term partnerships and strengthen customer loyalty.
- Experience in telecalling is crucial for reaching potential clients and converting leads into sales.
- Prior involvement in call center start-up operations, familiarizing with setting up processes and protocols.
- Develop and execute strategic sales plans to achieve business objectives and sales targets.
- Identify potential clients, initiate contact, and establish relationships to convert leads into sales.
- Maintain and update the client database with accurate and timely information.
- Provide excellent customer service by addressing inquiries, resolving issues, and ensuring client satisfaction.
- Collaborate with marketing teams to develop sales materials and campaigns that drive conversions.
- Conduct market research to understand customer needs and preferences to tailor sales approaches.
- Track sales metrics to monitor performance and optimize sales strategies accordingly.
- Participate in team meetings and provide insights to improve overall sales operations and efficiency.
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