Customer Success Manager
BayOne Solutions Gurgaon
Job Description
Position: Customer Success ManagerLocation: Gurgaon (Onsite)
Type: Fulltime with BayOne
Responsibilities:
Skills Required
Must have CSM experience in technology industry with tools similar to Jira, SFDC, ServiceNow, Hubspot, Gainsight, ERP-CRM such as Oracle, SAP, Ariba- Communication and interpersonal skills
- Problem-solving and analytical thinking
- Product knowledge and technical expertise
- Time management and organization
- Data analysis and interpretation
- Strategic thinking and planning
- Increased customer satisfaction and loyalty
- Reduced churn rate
- Improved customer retention
- Enhanced product adoption
- Revenue growth through upsell/cross-sell opportunities
- Customer Support Representative
- Account Manager
- Customer Success Manager
- Senior Customer Success Manager
- Director of Customer Success
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embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
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NGA Human Resources, an Alight companyGurgaon
Job Description
Our story
At Alight, we believe a companyu2019s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and True to our name we encourage colleagues to u201CBe Alight.u201D
Our Values...