[ref. q99156322] Infra Tech Support Practitioner - Accenture
Accenture Noida
Project Role : Infra Tech Support Practitioner
Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes).
Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills : Veritas NetBackup Administration
Good to have skills : No Function Specialty
Minimum 2 year(s) of experience is required
Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes).
Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills : Veritas NetBackup Administration
Good to have skills : No Function Specialty
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work on various platforms, implementing technology at the operating system-level and performing basic and intermediate level troubleshooting.
Roles & Responsibilities:- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Ensure smooth operation of production and development systems.
- Perform hardware and software support for configured services.
- Troubleshoot basic and intermediate level technical issues.
- Implement technology at the operating system-level.
- Collaborate with team members to provide effective solutions.
- Must To Have Skills: Proficiency in Veritas NetBackup Administration.
- Strong understanding of backup and recovery processes.
- Experience in managing and maintaining backup infrastructure.
- Knowledge of disaster recovery procedures.
- Hands-on experience in troubleshooting backup-related issues.
- The candidate should have a minimum of 2 years of experience in Veritas NetBackup Administration.
- This position is based at our Noida office.
- A 15 years full time education is required.
AccentureNoida
Project Role : Infra Tech Support Practitioner
Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running...
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