Resource Operations professional - Bangalore

Job Description

Introduction

In the BCO team we create compelling experiences for our teams everyday and provide the required Operations support to ensure improved productivity and high employee morale.

• Ownership of all activities pertaining to resource management including resolution of any operational issues
• Expertise in Contractor Hiring Tools, Processes, metrics
• Interlocks with Country Support Teams - Talent acquisition, Procurement, Devices, Security, STPI/SEZ, Vendors, Business Compliance for fulfilling requirements
• Lead Preboarding activities, Staffing Subcontractor resources, On-boarding management and Offboarding management
• Renewals and Changes/alterations & status updates to project teams
• Handle Contractor Management Outlook report & WIP Report, take corrective actions
• Support audits, regular monitoring of data/reports to ensure compliance
• Validation activities : Invoices/Claims/Timesheet, Drive accuracy and consistency of contractor inventory
• Manage communication to stakeholders on process changes, compliance updates et al.

• 8+ years of Industry experience in MNC.
• Previous experience as a Resource operations professional or in a similar role preferable
• Good knowledge of Operations Management
• Excellent communication, collaboration and interpersonal skills
• Vendor Management and Budgeting.
• Client Focus, Problem Solving and Crisis Management.

• As recorded above.