Elite Relationship Manager-BRANCH BANKING-Branch Banking
Kotak Mahindra Bank Limited Delhi
Job Description
Elite Relationship Manager KRAs: . Develops new and expands existing High Net worth Customer relationships for liabilities and commercial assets. . Ensures high levels of customer service orientation and application of bank policy. . Cross sells existing bank products to customers.. Informs customers of new products or product enhancements to further expand the banking relationship. . Plans and conducts special sales initiatives and events for prospective and existing clients. . Coordinates with other group companies to provide seamless access to other products.
. Maintains complete relationship record for assigned customer accounts. . Tracks customer complaints/queries and turnaround times for customer satisfaction Desired Candidate Profile: . Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer service.
. Very good understanding of Trade and Forex & CA. . Very good understanding of Commercial Assets like CC, OD, TL, Export Finance, etc . Understanding of MF and Insurance an added advantage Customer orientation, . High energy levels with a motive to succeed .
Graduate : 6 - 8 years of experience . Post Graduate : 4 - 6 years of experience . Age: Up-to 35 Years
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will be an additional benefit.Job SummaryA Relationship Manager is responsible for managing client relationships, acquiring new customers, cross-selling financial products, and ensuring customer satisfaction.
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Job Description
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