Business Analyst Manager, Relay Product Excellence, Relay Product Excellence

Amazon - Middle Mile is seeking a Business analyst to assist with organizing data, reporting and data visualization flowing into and out of our North American fulfillment centers and our associated fulfillment network. This is an exciting opportunity to join a new team in a huge growth area for Amazon.

Amazon is looking for a Business analyst that has a background in accessing data feeds, building queries, managing reporting matrices and Retrieving and analyzing large sets of data using Excel, SQL, Quicksight and other data management/visualization systems.

• Provide data management processes such as accessing raw data feeds, building queries and macros, writing VBA code, organizing data and designing reports that present status-at-a-glance visualization for business performance.
• Retrieving and analyzing large sets of data using Excel, SQL, Quicksight and other data management/visualization systems.
• Designing and implementing reporting solutions to enable stakeholders to manage the business and make effective decisions.
• Taking ownership of reporting processes to ensure that each report is accurate and timely with a high degree of customer focus in resolving data discrepancies.
• Building and managing related key performance indicators (KPIs) to measure, control, and benchmark reporting processes.
• Monitoring existent metrics, building new metrics, and partnering with internal teams to identify process and system improvement opportunities.
• Supporting cross-functional teams on the day-to-day execution of the existent program implementation.
• Generating complex queries to dive deep on process issues
• Innovating to improve customer experience
• Develop analytical frameworks and SOPs, create and standardize analytical approaches towards speeding up analysis. Implement process improvement and automation projects.

• Bachelor's degree or equivalent
• 3+ years of business analyst, data analyst or similar role experience
• Experience with data visualization using Tableau, Quicksight, or similar tools
• Experience with SQL
• Experience defining requirements and using data and metrics to draw business insights
• Experience making business recommendations and influencing stakeholders
• 3+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience
• Experience defining requirements and using data and metrics to draw business insights
• Experience with SQL
• Experience making business recommendations and influencing stakeholders
• Bachelor's degree or equivalent
• 3+ years of business analyst, data analyst or similar role experience
• Experience in Operations, Supply Chain, or Logistics
• SQL, advanced excel and Quicksight
• Understanding of data warehousing and data modeling
• Fluency in a modeling language such as Python or R
• Experience with one or more of the statistical modeling languages/toolboxes

If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.