Key Account Manager
Job Description
Job Requirement
Education: Science Degree- BSc, B.Pharma, MBA is desired
Work Experience:
Minimum 6 years continuous experience in selling Aesthetic Derma products, diagnostic equipment's, high end surgical equipment's, medical devices and ortho equipment's
Required pre-requisites skills/experience for this position: Proficiency with MS Office in an NT/Windows environment and familiar with sales tracking and reporting software.
Skills & Attributes Requirement
Ability to engage in B2B discussions to help craft solutions based on an organization's specific business needs.
Ability to provide actionable solutions to stakeholders to drive value.
Aligns cross-functional teams on key customer needs, account objectives, and the resulting plan of interaction with the key accounts
Ability to understand how products address clinical needs, and be able to identify differentiating profiles between competing products
Considers financial drivers, market position, and other internal/external factors to guide customer and account decisions
Networks extensively in organization across functions and levels, assembling resources on behalf of the customer
Roles & Responsibilities
Achieve sales budgets for the region & recommend sales objectives and strategies for the area/territory to the BU Head.
Submit accurate sales forecast for the month.
Ensure effective in clinic communication of product communication by practicing and learning on regular basis.
Collate important information about every customer as per PST -psheet to create individual customer business growth plan.
Participate in strategic plan for the regions & understand in detail the account's strategic plan for the year and long-term account goals.
Meet doctors as per set visit frequency for A, B1 and B2, and maintain call average of 5 and coverage area of more than 90%
Ensure achieving excellence of strategic marketing initiatives and medical training activities to drive business growth.
Adhere to medical training activities SOPs in the region
Ensure timely submission of TP and daily reports and monthly expenses in Hidoc.
Work closely with the key accounts to develop them as user.
Ensure effective logistic operation in the region & prompt feedback to the marketing team on the promotions and campaigns.
Develop KOLs in the region for brand advocacy.
Work effectively across the entire organization and leverage all available organizational resources, including market access, finance, and business intelligence, medical, sales and marketing.
Work internally with marketing and other teams to identify customer needs and develop appropriate approaches to ensure optimal territory coverage.
Keep update on relevant matters including company business, policy, and procedures.
Ensure compliance with appropriate SOP's and company policies and practices.
Participate in personal development and training sessions.
Identify decision making unit in the specific accounts and use influencing capabilities in helping the decision making process by key stake holders.
Analyze competition product usage, activities at accounts and monitor the same on monthly basis.