Infrastructure Engineer

Educational Qualification : 15 years full time education

As an Infrastructure Engineer, you will assist in defining requirements, designing and building data center technology components, and testing efforts. You will play a crucial role in ensuring the smooth operation of our data center infrastructure.

• Expected to be an SME, collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.
• Assist in defining requirements for data center technology components.
• Design and build data center technology components.
• Contribute to testing efforts for data center technology components.
• Collaborate with cross-functional teams to ensure smooth operation of data center infrastructure.

• Experience with server hardware, storage systems, backup/recovery solutions, and cloud technologies (e.g., Azure, AWS) is a plus.
• Candidate must good in preparing technical documentations like RCA reports, SOP & KB Articles
• Prepare and execute the critical infrastructure change plan.
• Streamlining the patching activities
• Identify and apply the Automation solution for the daily /repeated activities
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams, senior management, and external partners.
• Ability to handle P1 & P2 situations in Operations by providing guidance to technical teams
• In-depth knowledge of Windows Server operating systems, Active Directory services, and VMware virtualization technologies (vSphere, vCenter, ESXi).
• Strong understanding of networking concepts, protocols, and security principles relevant to Windows Server and VMware environments.
• Proficiency in advanced troubleshooting techniques like log analysis, and performance monitoring.
• Candidates should have experience of Incident mgmt., Change mgmt. & Problem management for RCA
• Take ownership of escalated incidents, conducting thorough root cause analysis and implementing effective solutions to prevent recurrence.
• Provide advanced technical support and troubleshooting for complex Windows Server and VMware infrastructure-related incidents.
• Serve as a subject matter expert (SME) for Windows Server and VMware technologies, offering guidance and assistance to support teams.
• Investigate and resolve escalated incidents within defined service level agreements (SLAs), utilizing advanced troubleshooting techniques and tools.
• Candidate should have relevant certifications in technical skills.
• Ability to handle and negotiate the discussions between team members, Customers & External vendors.

• The candidate should have a minimum of 5 years of experience in Vmware Virtualization Administration.
• This position is based in Gurugram.
• A 15 years full-time education is required.