Sr. Associate - SME Billing

Job Description

Product Consultant

Qualification

Science / Engineering graduate

Responsibility

• Participate in presales interactions with customers when showcasing solution etc.
• Participate in solution response teams to ensure technical feasibility.
• Provide support to the Product Consultant by creating case studies, solution etc under guidance, when required.

• Provide support to the product consultant, through analyzing customer requirements and provide recommendations through interactions with the customer.
• Coordinate with onsite team / clients for requirements gathering / functional clarifications.
• Identify valueadds (eg enhance existing features) which can address repeated issues during implementation.

• Create estimates for project planning.
• Participate in deployment activities like reviewing all deliverables as per the delivery checklist and mock testing all deliverables.
• Participate in periodic internal review meetings.
• Prepare status reports and share the same with the Product Consultant for review.
• Create impact analysis for change requests/ maintenance issues in own area of work and seek review from Product Consultant.
• Interface with quality reviewers and auditors for the projects.
• Submit necessary artifacts, data etc as requested by the DAG.

• Monitor design, development and testing to ensure alignment with requirements traceability matrix.
• Create high level design.
• Guide the product specialist in translating the high level design into detailed design.
• Review to ensure that the design is comprehensive and addresses all requirements.
• Code for complex components.
• Review code created by the developers based on requirements.
• Participate in peer design reviews.
• Drive the review meetings with the customers on the design with support from the Product Specialist.
• Conduct root cause analysis of defects / process issues.
• Identify/design reusable components and solution enablers.
• Create product based KT document, for the customer.

• Create unit test cases and perform unit testing including complex components.
• Review unit test cases as created by Product Specialist and Product Analyst.
• Assist the testing team by reviewing test strategy document, when required.
• Provide UAT and implementation support.
• Drive clarifications / defect resolution to ensure timely deployment.

• Contribute ideas / areas requiring improvements based on project implementation, team feedback etc.
• Identify best practices related to the project/product & document the same.

• Prepare guidelines and checklists for the team.
• Create and deliver training on products/modules.
• Mentor team from a technical/functional perspective to ensure delivery of the module.

• Contribute towards updating knowledge assets.
• Conduct knowledge transfer sessions for new joiners in the project team.

• Resolve conflicts within team members.
• Support team building activities.
• Provide administrative support.
• Provide inputs on goal setting and performance appraisal of team.
• Identify skill gaps and training needs required.
• Provide input into the learning and career plans for team members.
• Mentor team.
• Nominate team for awards.
• Conduct training through academy and induction of new team members.

• Oracle Argus
• PL/SQL
• Pharmacovigilance & Safety Ops

The Cognizant community

• Cognizant is a global community with more than 350, 000 associates around the world.
• We don t just dream of a better way - we make it happen.
• We take care of our people, clients, company, communities and climate by doing what s right.
• We foster an innovative environment where you can build the career path that s right for you.