Pharmacovigilance Services Analyst
Designation: Pharmacovigilance Services Analyst
Qualifications:Bachelor of PharmacyYears of Experience:3 to 5 years
Language - Ability:English(International) - Advanced
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers.Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Primary Responsibilities: Call Handling.Handle Voicemails, inbound and outbound calls for Adverse Events report collection (AEs), Product Complaints (PCs) preparing source documents for the same.Handling of calls and case processing related to spontaneous and solicited reports, including identification of Adverse Events, Product Complaints / Medical Device complaints, legal complaints, product information, Medication errors and Special case scenarios.Quality review for all the source documents prepared by the MICC associates.Identify the errors and document them in quality review tool on daily basis.Handling inbound calls from reporters from US and Canada.
(Shift timing based on US and Canada time).Management of Affiliate ICSR Mailbox with incoming cases from License Partners (LPs), vendors, reconciliations, etc., and additional communication from Affiliate persPrimary Responsibilities: Call Handling.Handle Voicemails, inbound and outbound calls for Adverse Events report collection (AEs), Product Complaints (PCs) preparing source documents for the same.Handling of calls and case processing related to spontaneous and solicited reports, including identification of Adverse Events, Product Complaints / Medical Device complaints, legal complaints, product information, Medication errors and Special case scenarios.Quality review for all the source documents prepared by the MICC associates.Identify the errors and document them in quality review tool on daily basis.Handling inbound calls from reporters from US and Canada.
(Shift timing based on US and Canada time).Management of Affiliate ICSR Mailbox with incoming cases from License Partners (LPs), vendors, reconciliations, etc., and additional communication from Affiliate persPrimary Responsibilities: Call Handling.Handle Voicemails, inbound and outbound calls for Adverse Events report collection (AEs), Product Complaints (PCs) preparing source documents for the same.Handling of calls and case processing related to spontaneous and solicited reports, including identification of Adverse Events, Product Complaints / Medical Device complaints, legal complaints, product information, Medication errors and Special case scenarios.Quality review for all the source documents prepared by the MICC associates.Identify the errors and document them in quality review tool on daily basis
What are we looking for? Primary Responsibilities: Call Handling.
Handle Voicemails, inbound and outbound calls for Adverse Events report collection (AEs), Product Complaints (PCs) preparing source documents for the same.Handling of calls and case processing related to spontaneous and solicited reports, including identification of Adverse Events, Product Complaints / Medical Device complaints, legal complaints, product information, Medication errors and Special case scenarios.
Quality review for all the source documents prepared by the MICC associates.Identify the errors and document them in quality review tool on daily basis.
Handling inbound calls from reporters from US and Canada. (Shift timing based on US and Canada time).
Management of Affiliate ICSR Mailbox with incoming cases from License Partners (LPs), vendors, reconciliations, etc., and additional communication from Affiliate personnel and partners.
Responsibilities include but not limited to Affiliate Case Intake and Triage, duplicate search, acknowledgment, submission of cases local regulatory authorities and reconciliations as per Client SOPs/ guidelines.
Primary Responsibilities: Call Handling.
Handle Voicemails, inbound and outbound calls for Adverse Events report collection (AEs), Product Complaints (PCs) preparing source documents for the same.Handling of calls and case processing related to spontaneous and solicited reports, including identification of Adverse Events, Product Complaints / Medical Device complaints, legal complaints, product information, Medication errors and Special case scenarios.
Quality review for all the source documents prepared by the MICC associates.Identify the errors and document them in quality review tool on daily basis.
Handling inbound calls from reporters from US and Canada. (Shift timing based on US and Canada time).
Management of Affiliate ICSR Mailbox with incoming cases from License Partners (LPs), vendors, reconciliations, etc., and additional communication from Affiliate personnel and partners.
Responsibilities include but not limited to Affiliate Case Intake and Triage, duplicate search, acknowledgment, submission of cases local regulatory authorities and reconciliations as per Client SOPs/ guidelines.
Roles and Responsibilities: Primary Responsibilities: Call Handling.
Handle Voicemails, inbound and outbound calls for Adverse Events report collection (AEs), Product Complaints (PCs) preparing source documents for the same.
Handling of calls and case processing related to spontaneous and solicited reports, including identification of Adverse Events, Product Complaints / Medical Device complaints, legal complaints, product information, Medication errors and Special case scenarios.
Quality review for all the source documents prepared by the MICC associates.Identify the errors and document them in quality review tool on daily basis.
Handling inbound calls from reporters from US and Canada. (Shift timing based on US and Canada time).
Management of Affiliate ICSR Mailbox with incoming cases from License Partners (LPs), vendors, reconciliations, etc., and additional communication from Affiliate personnel and partners.
Responsibilities include but not limited to Affiliate Case Intake and Triage, duplicate search, acknowledgment, submission of cases local regulatory authorities and reconciliations as per Client SOPs/ guidelines.