BPO Customer Support Executive jobs - Chennai - Novac Technology Solutions - 0 to 6 years of experience - 28 January 2025Less - ref. o3795203
Novac Technology Solutions Chennai
Bulk Hiring for Kannada/Hindi Voice process !!!Roles and Responsibilities:Handling calls/ queries / requests pertaining to product and service for outbound calls effectively.Calling the customers to remind their due date of the instalment.Complaint Management. Solving customer grievances.Applying process / product Knowledge in replying to customers Develop and maintain a comprehensive knowledge of company products and servicesStay up-to-date with industry trends and best practices in customer serviceImmediate joiners are preferred.BENEFITS:* 5 Days Working* General Shift* SALARY + PF + ESIC+ GRATUITY + TERM INSURANCE + ATTRACTIVE INCENTIVES.* ANNUAL INCREMENTS* CAREER / IJP Growth
Diploma, BA, 10th Pass (SSC), 12th Pass (HSE)
Tata Communications LimitedChennai
Job Description
Job Description
Operational role that works under direct supervision, responsible for day-to-day customer service operations
Responsibilities
Maintain daily activities and routines.
Ensure SLA are achieved & work proactively...
Tata Communications LimitedChennai
of unresolved issues to the appropriate internal teams
Ensure SLA are achieved & work proactively to maintain the same.
Desired Skill sets
Demonstration of problem-solving skills
Prior experience of providing customer service support in fast paced, high...
Tata Communications LimitedChennai
Job Description
Job Description
Operational role that works under direct supervision, responsible for day-to-day Cessation of Customer service in Network as well in the respective Inventories.
• Validate customer cease request mail
• Check all...