Salesforce Technical Architect - FSC/ FinServ/Financial Services Cloud
Job Description
Job Category
Customer Success
Job Details
About Salesforce
We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world.If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.
The Technical Architect will support the full implementation lifecycle, from scoping to deployment in an evolving ecosystem consisting of clients and partners. The Technical Architect will be responsible for successfully solutioning the enterprise application E2E, designing and building the Salesforce Industry-specific Financial Services industry solutions.As a Technical Architect, you will become a deep product expert with Industry Financial Services Cloud applications, and work closely with our sales and delivery teams to ensure customer success.
The Technical Architect maintains an ongoing comprehensive understanding of the cloud-computing ecosystem.
Responsibilities:
- Lead a team of developers focused on driving optimized solutions for our FSC clients leveraging Salesforce Financial Services Cloud, Service Cloud, Sales Cloud, and Experience Cloud
- Lead functional and technical workshops. Demonstrate leadership skills in designing, delivering, testing, and deploying.
- Expertise in User Journey preparations, User Story reviews, Data Modeling, Apex Design Patterns, LWC, and other modern UI techniques.
- Serve as a trusted advisor to the client driving conversations with their Enterprise Architects and business stakeholders that shape the architectural vision, and establish a program architectural roadmap.
- Manage customer expectations negotiate solutions to complex problems with both the customer and third-party stakeholders
- Guide our customers, partners, and implementation teams on how best to execute digital transformation with the Salesforce platform using Salesforce Industries.
- Establish trust with the customer's leadership, promoting and/or implementing best practices with SFI and Salesforce
- Build out sophisticated business processes using native Salesforce Industries technology and the toolkit of theplatform and integration tools.
- Work closely with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs
- Highlight and manage risk areas in the solution in a proactive manner, and commit to seeing an issue through to completion
Qualifications:
- 10+ years of experience in developing technology solutions.
- 3+ years of experience in handling client-facing projects in positions of increasing responsibility in the context of systems development and related business consulting.
- Expertise in one or multiples of Salesforce Financial Services Cloud (FSC), Sales/Service/Experience Cloud, and Vlocity OmniStudio
- Expertise in one or multiple domains of Banking (retail, commercial, investment, mortgage lending and servicing), Insurance, Wealth & Asset Management
- Integration Architecture (Must have)
- Platform Security (Must have)
- Identity and Access Management / Integration Security
- Sharing and Visibility (Must have)
- Data Architecture and Management (Must have)
- Architectural Design Patterns
- Apex Design Patterns (Must Have)
- Salesforce/Apex, Triggers, Lightning Flows, Lightning, LWC, and experience with modern web and mobile technologies (HTML, CSS, JavaScript, Web Components, others)
- Salesforce Certification Preferred (Admin, Developer, Sales, and Service Clouds, Application Architect)
- OmniStudio Developer/Consultant
Accommodations
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