Customer Care Executive Jobs Opening in Eagle Fleet Services Private Limited Red Taxi at Saibaba Colony, Coimbatore, Erode, MaduraiLess

Job descriptionManage and resolve customer, vendor & chauffeur queries.Identify and escalate issues to supervisors.Build sustainable relationships of trust through open and interactive communication.Convince, convert, and onboard the leads by providing necessary information about our services.Take vendors through the process, convince them by sharing deals and offers, and convey the value of making an attachment with us.Answer a large number of incoming calls and respond to customers & Vendors.Provide service-related information to customers & vendors.Document all call information according to standard operating procedures.Follow up customer & vendor calls where necessary.Handling complaints vendor support helpline.To acknowledge and resolve customer & vendor issues.Analyzing the process & giving the outcome for streamlining the process if required.Verification of vendor documents and provide enrolment support.Required Qualifications and SkillsAny bachelor's degree/diploma.0-5 years of work experience in relevant field.Knowledge of customer service practices and principlesExcellent typing skills.Superior listening, verbal, and written communication skills (Tamil and English).Ability to handle stressful situations appropriately.Lead Conversion & Convincing skills.More information about this Customer Care Executive JobPlease go through the below FAQs to get all answers related to the given Customer Care Executive jobWhat are the job requirements to apply for this Customer Care Executive job position?

Ans: There are immediate 1 job openings for Customer Care Executive in our Organisation.

Diploma, B.Com, BA, BBA/BBM, BCA