Application Support Engineer

apartmentAccenture placeGurgaon calendar_month30/01/2025

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : O9 Solutions
Good to have skills : NA
Minimum 3 year(s) of experience is required

Educational Qualification : BTech/BE/MCA

Project Role : Application Support Engineer

Project Role Description :

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have Skills : O9 Solutions, SSI: NON SSI: Good to Have Skills :SSI: No Function Specialization NON SSI : Job Requirements :
Key Responsibilities :

Demonstrate thorough knowledge of industry best practices, business process, o9s solutions, technical architecture and value proposition
Lead the complete lifecycle of a project from design to delivery of o9s solutions to customers across industries and geographies
Understanding of our customers requirements by leading workshops with functional and business owners

Technical Experience : SCM relevant experience for L

8 should be at least 6-7 years, and Tech knowledge should be 4-5 yrs

Statistical, Optimization and Simulation skills through software tools and packages like R, SAS, CPLEX or similar is desirable
Understand concepts of history cleansing, customer segmentation, statistical forecast algorithms and their uses, forecast errors, consensus planning and SOP process

Professional Attributes :

Proficient in the use of Microsoft Excel/PowerPoint for analysis and presentation
Strong ability to lead by example and demonstrate proficiency in both product and domain
Patient listener with the ability clearly articulate your view point to manage and deliver to customer expectations

Educational Qualification: BTech/BE/MCA

Additional Info : Open to travel - short / long term

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