Inbound Call Center Jobs in Gurgaon
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Search Results - Inbound Call Center Jobs in Gurgaon
Amplifon-Gurgaon
will be mainly aimed at taking qualified appointments for stores through inbound and outbound calls and creating a solid relationship with customers A person successful in this role will have a Call Center management background while also being a strong...
mncjobsindia.com -
Tensoten Services-Gurgaon
improvement.
Qualifications:
• High school diploma or equivalent required; a college degree is a plus.
• Previous experience in inbound sales, customer service, or a call center environment is preferred.
• Strong communication and interpersonal skills...
foundit.in -
noon-Gurgaon
dialer systems within the organization, ensuring seamless integration with other IT infrastructure. This role involves technical support, system administration, and monitoring to ensure maximum efficiency in outbound and inbound call operations.
The ideal...
Genpact India Private Limited Delhi-Gurgaon
tools (Ex, Live Person etc.) Avaya CMS & RTA/Intra-day will be beneficialAnalytical mindset to solve problemsIn-depth understanding of the various call center metrics and their relationship with each otherShould be extremely proficient...
OYO-Gurgaon
Job Description
Job Description
The purpose of this role is to manage all daily inbound/outbound dialer activity & inbound service levels across all multi-functional areas. Analyze real time contact center statistics in order to facilitate actions...
foundit.in -
Genpact India Private Limited Delhi-Gurgaon
models.In-depth understanding of the various call center metrics and their relationship with each otherShould be extremely proficient with ExcelShould have excellent client handling skillsExperience of 1-5 years of working as a scheduler for an Inbound...
FIS Global-Gurgaon
or instant message to consumers Serves as primary contact for inbound customer issues Escalates more technical product-related issues to proper Product Support department Processes a high volume of consumer inquiries of FIS products and services...
mncjobsindia.com -
Genpact India Private Limited Delhi-Gurgaon
to solve problems and build staffing models.
• In-depth understanding of the various call center metrics and their relationship with each other
• Should be extremely proficient with Excel
• Should have excellent client handling skills
• Experience of 1-5...
Votiko-Gurgaon
Votiko Solutions Private Limited - Shaping Careers, Connecting Talent NationwideType: BPO International Call CenterPosition: Call Center ExecutiveEmpower Your Professional Journey! Work From Home - Seizing Opportunities Across IndiaBeyond delivering...
freshersworld.com -
Max Financial Services-Gurgaon
and support inbound call centre, ensuring adherence to performance standards. Ensure regular training and process updates to call centre team.
• Manage daily team operations, including agent attendance, shift scheduling, and workflow assignments.
• WIP...
foundit.in -
FIS-Gurgaon
or instant message to consumers Serves as primary contact for inbound customer issues Escalates more technical product-related issues to proper Product Support department Processes a high volume of consumer inquiries of FIS products and services...
mncjobsindia.com -
Genpact-Gurgaon
experience
Experience & Background
• Should have scheduling & forecasting experience in a call center.
• Should have relevant work experience as a Real time analyst for an Inbound Process
• Should have working knowledge of any of these WFM tools like NICE...
foundit.in -
Max Financial Services-Gurgaon
and support inbound call centre, ensuring adherence to performance standards. Ensure regular training and process updates to call centre team.
• Manage daily team operations, including agent attendance, shift scheduling, and workflow assignments.
• WIP...
foundit.in -
Genpact-Gurgaon
tools (Ex, Live Person etc.) Avaya CMS & RTA/Intra-day will be beneficial
• Analytical mindset to solve problems
• In-depth understanding of the various call center metrics and their relationship with each other
• Should be extremely proficient...
foundit.in -
Tensoten Services-Gurgaon
For voice-based roles, representatives handle inbound and outbound calls to assist customers with questions or concerns regarding products or services.
• For non-voice roles, representatives respond to customer queries via email, live chat, social media...
foundit.in -
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