Call Center Jobs in Hyderabad
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Search Results - Call Center Jobs in Hyderabad
MARGADARSI CHIT FUND PRIVATE LIMITED-Hyderabad
for productivity, and quality.
• Create and maintain a record of daily problems and remedial actions, using the call-centre database.
Required skills and qualifications
• Graduation or equivalent degree (B Sc, B Com, B. Tech, B.A, BBA, and BCA).
• Minimum 0 – 6...
Evernorth-Hyderabad
would use your analytical skill and utilize call volume reports to coordinate and complete real time capacity planning within the contact/call center. This role analyzes call center trends, including call volume, call patterns, staff productivity...
Talent500-Hyderabad
volume reports to coordinate and complete real time capacity planning within the contact/call center. This role analyzes call center trends, including call volume, call patterns, staff productivity and resource allocation.
• This is an exciting...
Tech Mahindra-Hyderabad
exposure in Call Center environment for 2 years’ Good knowledge of MS Excel & tool based RTA experience.
Should have good communication skill
Ability to think strategically and work in terms of business opportunity and growth
Candidate should be ready...
Vitel Global-Hyderabad
relational databases.
o Familiarity with WebRTC/ WebSockets, and other real-time communication technologies.
o Knowledge of call center software, IVR systems, and call routing algorithms is a plus.
o Ability to work with APIs, and develop integrations...
Sutherland-Hyderabad
A Bachelor’ Degree (Masters/MBA is a plus)
Minimum of 10 years BPO / ITES / Outsourcing / Call Center experience with at least 4-5 years of managing Training and Development business unit
Good knowledge on feedback / coaching and mentoring models
Handled...
Evernorth-Hyderabad
call center software strongly preferred
• Intermediate Excel knowledge required
• Clear understanding of workforce management concepts, challenges, and goals
• Strong execution, strategic-thinking, and influencing skills
• Ability to identify issues...
FLY Consulting Services-Hyderabad
in International voice or international chat**
• Should be excellent in English communication**
Regards
HR
FLY Consulting Services
Role: Customer Service
Industry Type: BPO / Call Centre
Department: Customer Success, Service & Operations
Employment Type...
foundit.in -
Sutherland-Hyderabad
successful candidates will have: -
• A Bachelor’ Degree (Masters/MBA is a plus)
• Minimum of 10 years BPO / ITES / Outsourcing / Call Center experience with at least 4-5 years of managing Training and Development business unit
• Good knowledge on feedback...
Hyderabad
Teams admin center
• Cisco call center solutions
• Cisco Finesse
• Network protocols and standards, including TCP/IP, DHCP, DNS, and VLANs
• Fundamentals of TCP/IP routing and WAN designs
• Industry certifications such as CCNP Collaboration...
icims.com -
algoleap-Hyderabad
Routing
• Work with Masergy for any call routing or call quality issues, and any service provider related issues on PSTN trunks
• Work with Masergy for any Masergy hosted Call Center support or requests
• Monitor PSTN trunk usage. Review and Audit call...
Kotak Mahindra Bank-Hyderabad
in stakeholder meetings to represent the quality function for the site managed Experience as Call Centre agent handling customer and also experience in Call audits Keeping oneself updated with latest product process by monthly self-call taking activity...
mncjobsindia.com -
Stars Infotech-Hyderabad
to work independently and manage time effectively.Previous experience in a call center or customer service role is a plus.Skills Preferred (Training Available):Familiarity with Dialer systems (Batch Dialer or Mojo Dialer) Familiarity with CRM Systems (REI...
freshersworld.com -
Enhanceplus consultants-Hyderabad
Job Description
The Assistant Manager, Operations is responsible for the day-to-day supervision of team leaders of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation...
workable.com -
Optum-Hyderabad
Experience with call center operational metrics and measures such as Average Handle Time, Occupancy, First Call Resolution
• Demonstrated ability to adapt but be persistent in achieving desired outcomes
• Experience in Healthcare or other regulated areas...
foundit.in -
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